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Harper & Wells

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Harper & Wells Reports & Reviews (6)

- Thorp, WI, USA • 16 h ago
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I ordered an item for $69.95 only to see the same item offered at $39.95 by several other stores. I immediately cancelled the item within an hour of purchase but I got no response from the supplier other than the shipment was sent.

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- East Earl, PA, USA • Aug 02, 2026
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This is an addendum to my previous complaint this morning (August 2, 2026). What follows is the company's contact information: COMPANY INFO

Shop Name: Harper & Wells

Company Name: Zhang E-Commerce LLC

Business Address: 73 Greenwood St, Boston, MA 02121, US

Warehouse Address: Elisa van Calcarstraat 56, 2135 LS Hoofddorp, Netherlands

E-Mail: [email protected]

Phone: +1 917 724 2963

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- Royse City, TX, USA • Jul 23, 2026
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I ordered a pair of Ortho sneakers from Harper & Wells and when I received them they were this poor quality vinyl shoe that didn't even have the size inside the shoe. These were home made half put together shoe that looks like if you wore them once they would fall apart by the end of the day. There was nothing ortho about them and the fact that it took a month to receive the mess.

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- Palm Bay, FL, USA • Jul 19, 2026
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I am filing this complaint because I received a product/service from Harper & Wells that was of unacceptable quality and did not meet the standards that were advertised or reasonably expected. The quality was poor, and I was dissatisfied with the overall experience.

After discovering these issues, I contacted Harper & Wells and requested a refund. I explained my concerns and asked the company to resolve the matter fairly. However, my refund request was denied, and the company refused to provide a satisfactory resolution.

I am requesting that Harper & Wells issue a full refund due to the poor quality of the product/service and their refusal to resolve this matter despite my good-faith efforts to work with them directly.

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- Saint Petersburg, FL, USA • Jun 30, 2026
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I ordered clothing that was advertised as linen. Arrived as elastaine and polyester, shoes too small and very poor quality. Business advertises hassle free returns. Business will not provide return address, offers 30% immediate refund and keep items. Several e-mail requests over past week without resolution.

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- Cleveland, OH, USA • Jun 29, 2026
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I was trying to purchase 2 dresses and I have not received them. I believe I have been scammed.

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