Expedite load board Reports & Reviews (1)
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SCAMPULSE
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Reported details
Fraudulent brokers on expedite load board took our $50 fee
Our company recently subscribed to the Expedite load board due to its reputation for catering specifically to box trucks, sprinters, and smaller trucks. We were eager to explore the load postings on Expedite, as the majority of the board is usually occupied by loads suitable for larger vehicles.
However, our experience took a disappointing turn when we encountered some issues. To access load details, we were required to pay a $50 onboarding fee, costing us $65 in total. Regrettably, once we gained access to the load information, we discovered that the only way to contact the brokers was via email. Over a span of two weeks, we reached out to approximately 10-15 brokers but received no response.
To overcome this challenge, we decided to research the companies that had posted the loads and contacted them directly via phone. In one instance, the individual who answered the call responded rudely, stating that they only communicated through email for load inquiries and abruptly ended the call. Another broker we contacted directed us to send an email and assured us of a response, but we were left waiting indefinitely.
These experiences were just a glimpse into the larger problem we encountered. It became evident that approximately 90% of the brokers or loads listed on Expedite were not legitimate companies and were likely involved in fraudulent activities.
Expedite urgently needs to conduct an audit of its system to assess the individuals and companies they allow to join its platform. This lack of scrutiny is tarnishing their reputation. While the concept of Expedite load board is commendable, their failure to properly vet participants has led our company to cancel our subscription and inform other carriers about this issue.