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Etax.com

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Etax.com Reports & Reviews (1)

- Parker, PA, USA
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I used etax to prepare and file my taxes. It doesn't say at any point that there is a charge for this. When I received my refund it was short $124.80. When I went back to my tax forms I noticed that my routing number and account number had been changed to unk numbers. I called etax and they told me that the efile was free but that there were charges for the preparation of my taxes. The rep stated that these were listed on the front page of their website but I cannot find any charges described at all, in fact nothing related to costs. I told them I felt this was fraudulent and they told me that I had no right to expect free preparation. I told them I would be calling the irs and I have filled out a preparer complaint with them.

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