ElisaCharm Reports & Reviews (2)
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Pants and bras not as described, poor fit, no return instructions
they said that they were experiencing a high volume of messages, and that they were working hard to respond within 24-48 hours. I expect a full refund including all mail charges and I request that they be know to the entire United States of the scams they are pulling. You can read other complaints. I will wait t hear from you hopefully soon. The total amount I expect back is $175.85 and any additional mailing fee. Thank you Celeste Denecke
Non-delivery of order from ElisaCharm after three months
Approximately three months ago, I purchased undergarments from ElisaCharm after seeing their advertisements while playing games on my mobile phone. I found the products appealing and placed an order through their website.
However, despite the lapse of more than three months, I have not received the products. I have repeatedly followed up with the company and have only received emails containing tracking details. The tracking information incorrectly shows the order as "Delivered," whereas I have never received the package.
I have attempted to contact the company regarding this issue, but the matter remains unresolved. The company has neither delivered the products nor provided a satisfactory explanation, replacement, or refund.