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Citizens One Bank

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Citizens One Bank Reports & Reviews (2)

This was an official letter in the mail type with letterhead that said Citizens One. Personal loans. Said I owed on a loan for my iPhone and all our payments are thru Spectrum. So I knew it was a scam!

- Palmer, AK, USA

I have received a message like the one that follows for several months. I do not have an iPhone loan. My iPhones are part of my AT&T account and I auto pay for it on my AT&T bill. I have received no change in my FICO score. I called the number listed in the email, but could not speak with anyone other than the woman that answered the phone without giving personal information. I refused. I am concerned that someone else may be using my name and email. If I right click on the email and choose view page source, it appears it may be stripping information from my computer.

email follows:

We were unable to successfully process the scheduled recurring monthly payment for your iPhone loan 6058300213650767.

Please update the payment information on your iPhone loan at, or call us anytime at 888-201-6306.

Citizens One

Important Notice: If your loan becomes 30 days past due, this information may be reported to the credit bureaus. Late payments, missed payments, or other defaults on your loan may affect your credit score.



This email is generated automatically, and is not monitored for responses.

If you have questions please visit or call us at 888-201-6306.

© Copyright 2017 Citizens Financial Group, Inc. All rights reserved.

PO Box 2360, Omaha, NE 68103

Citizens One and Citizens One Personal Loans are brand names of Citizens Bank, N.A.

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