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artverapresent.com

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artverapresent.com Reports & Reviews (1)

- Roanoke, TX, USA • 19 h ago
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Item was being sold via a ad on Instagram. The site https://artverapresent.com/ describes their products and services as handmade, small business. I placed an order for 4 hats, and was redirected to Shop.com to complete my order.

I checked for weeks in a row for tracking information on the Shop.com app as directed and no updates to my order.

I emailed [email protected] to inquire about my order and received a response from contacts in China from a totally different email address stating delays. This was the same response I received many times. I asked for a refund and they said they cannot as the order is complete and ready for shipping. Which it is not.

I have attached the email conversation

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