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(AMGT, DISO, NC, SZ, ZG)
They used the videos, pictures and description of a Shefit sports bra (shefit dot com) as advertisement and sold me a knockoff under the name "PROTA".
I emailed them the same day I received it, politely asking for a refund.
I got no reply.
I sent another email to a second address, including the original mail within it, and, again, politely ask for a refund.
I received automated reply asking pictures of the item with tracking number and SKU.
Which I sent them right away.
I got no reply.
I forwarded all three emails to the address associated with their paypal account
I got no reply.
I contacted them THROUGH Paypal and they told me that they would only refund me IF they received the parcel first. They then offered me a 20% partial refund stating that I could keep the item.
I told them I wanted I full refund and return the item to them.
They refused to give me their return address and followed by offering me a 30% partial
refund.
They openly used the high cost of shipping it back to extort an agreement for less money.
I was done being played with and I escalated it to Paypal.
[email protected]. Their offer came up on Instagram. The money went through quickly on Paypal, but then no follow-up email from the company; just Paypalsconfirmation. if this is a deadend I will be shutting my Paypal acct and will hopefully be much more conscience in future. Buy local! I would like to see Instagram closing their acct. and all venues through which they scam folks.
[email protected] to let me know when to expect the refund.
PAOLO ALFIERI
[email protected]