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[email protected] Reports & Reviews (1)

- North Hollywood, CA, USA • Jul 17, 2025
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My 85 yr old mom searched up garage door companies to replace one wheel that had broken off of her garage door. She called this company for an estimate. A man named Ken came to her home. She said he spoke very quickly, made phone calls to someone while quoting her and told her that there were many other problems with her garage door. Started doing the work, did not give a total initial quote. Said she could use cheap parts or better parts. Spoke so quickly he confused her and scared her by saying you don’t want the garage door to fall on her or anyone else. Completely took advantage of her and overcharged her. She called for a broken wheel and ended up paying $3,000 total for a one hour job in which she was charged $1,190 for two new springs, $450 for 6 hinges, $760 for two drums and cables, and $600 for a one hour installation. This “company” used the same phone number under a different name that was previously reported to BBB.

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