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(844) 457-0351

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(844) 457-0351 Reports & Reviews (2)

- Cambridge, MA, USA

I wanted to talk to customer service at FaceBook to report identity theft. I found 844-457-0351 on a Google search that looked legitimate. When I called, the person who answered claimed to find false FB sign-ins in my name from three states, plus attempts to buy bitcoin from FaceBook Marketplace. She had me download a remote control app, then asked me to open my bank accounts on my phone. At that point I balked and hung up, then deleted the remote control app and changed passwords on FaceBook, PayPal and my bank accounts. The person was quite competent and believable until I refused to open my bank accounts. She became belligerent and argumentative. I believe I got out of the entanglement in time to protect my assets. Warn people AGAINST that phone number. It still shows up in "reliable" Google searches for FaceBook customer service.

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- New York, NY, USA

I followed directions online to speak to a live support person at Facebook to find out why I couldn't access Facebook Marketplace. After doing a google search on how to contact FB support the number 844 457-0351 can up in multiple websites and forums. I called the number and was connected to a live agent in India who said he works for FB. I was told I needed to give him my email address and birthdate so he can verify my account. After a few minutes he came back and said there was frauduent activity on my account and to resolve this he would need to put on security filters on my email accounts, my cell phone and computer. He then said I needed to give him my debit card information and when I asked I was told that I would be charged a one time fee of 199.99 for putting the filters on my accounts that would block hackers. That is when I hung up and discontinued the call.

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