Xeliyo.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Xeliyo.com, help other victims by adding it!
Reported details
Below sample email response:
Thank you for contacting us. Due to the store system upgrade, the link cannot be browsed now.
Please accept our sincere apologies for the bad shopping experience we have brought to you. Please rest assured that we will always be committed to solving customer's problems.
If it is not delivered again, you can apply for a refund.
Please allow me to explain to you what happens with package shipping. Your package has been delivered directly to the delivery address by the courier we cooperate with. It does not need to be forwarded by your local courier, so you cannot check our parcels on your local courier query website.
We regret that we are unable to provide their specific names due to the large number of couriers we work with.
Regarding the package you have not received, we provide you with the following solutions for your reference:
1. We are willing to arrange resending for you (at no additional cost). Are you willing to take it?
2. If you are unwilling to wait for the second package, please let us know, and we will continue to provide other solutions for you.
I would appreciate it so much if you can reply to me as soon as possible to let me know about your opinions. If you have any other questions or concerns, please also feel free to let us know. Thank you.
Sincerely,
Customer Service Team