SCAMVital Records Certificates Reports & Reviews – Page 2 (46)
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Entered the personal information that the company requested 12/23/2019, paid $94 ($47 x 2), and never received any follow up. Looked up the company to see if/what needed to be done to get the orders processed and found that there was no phone number, just a contact request via email. After receiving a reply from “David” that seemed odd, I requested a refund. I received a response to the refund request with two PDF files that are supposedly just the information I provided, regurgitated for me to send off to “your vital records department”.
I looked up the company to see if anyone else had had problems with them and they appear to be a fraudulent company and now I fear that my kids and my identities are at risk!
Vital Records makes you think you're going to get the birth certificate directly, not that they'll "help" you fill out a very simple form for an exorbitant fee.
Don’t get suckered like I did and don't confuse this outfit with those who actually handle your document request with the State agency soup-to-nuts. VRC's "service" is the digital equivalent of providing you a pen. Better yet, go to the State agency’s website to conduct your business online. Most of their sites are actually pretty good.
These people count on busy customers who want to hire someone to get a copy of their birth certificate. Instead, you will be paying a small fortune for advice you don't need!
To put in the request they have some of your personal information and charge you $47 for a pre-filled form based on the info you give them. Then you have to turn around and pay the fees and shipping and mail it yourself - IT IS A SCAM.
Since then, I've read the many complaints against this company online and through BBB. As a senior citizen, I was anxious to get my birth certificate, and I fell for the "service" this company provided. I have requested my money back, and the "company" has resolved complaints just like mine. But they refused to refund my money.
I could have received a copy of the birth certificate application form for free from the state of NY. Instead, I thought this "company" was providing me a service which would make getting my birth certificate easier. Instead, I'm out $47.00. This is unacceptable.
BEWARE of Internet offers! Unfortunately, I've learned a lesson here -- like many others, I believe in that "companies" will be honest and fair in their business dealings. Not so with this "company."