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Virus Protection Scam Reports & Reviews (2)

• Sep 18, 2025

HP printer repair fox transferred to other phone numbers was told I needed computer protection and my computer was running slow so they took over my computer for four hours and told me don't touch my mouse or anything till they say I could $799.99 for five years I don't believe they fixed anything and no icon on computer screen to pull up findings all I talked to we're of Indian descent India, hard to understand.

- Erie, PA, USA

Back in November 2024, my computer froze with a message statin g my computer was infected with a virus and was locked for my protection. The only way to unlock my computer was to call a number for Microsoft

Tech support. I called the number and was put in touch with a company that called itself Top Titan. They fixed my computer for $599 and added a firewall program, an Ad blocker, and other security apps.

On March 20, 2025, I received a phone call from a man calling himself Max Rogers who claimed to be responsible for fixing my computer in November. He now called his company Webmicro. He attempted to renew my security service for a one time fee of $9,000. When I refused to renew my service because of the cost, he claimed I owed him $3,500 for firewall protection over the last five months. He agreed to reduce the fee to $1,500 but when I questioned the reason for the cost, he quickly became hostile and threatened to charge me $9,000 and overdraw my bank account (he doesn't have my account information). He tried to demand that I mail the $1,500 check immediately (this is at 6:30 PM). When I told him I'd mail it later, he demanded I do it immediately the next day.

Microsoft says Webmicro is not affiliated with them and the tactics used parallel those of tech support scams. I have not sent a 1,500 check and will not do so.

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