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VinhistoryUSA.com

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VinhistoryUSA.com Reports & Reviews (43)

- Far Hills, NJ, USA • May 15, 2025
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This is regarding a business called VinHistoryUSA.com. I was looking at a car and ordered a report for $1.00. The report is lacking -

it's all easily available FREE online - They present it as if it's like a carfax report. Its useless. When I saw the $29.95 charge pending

from them on my PayPal I contacted VinHistoryUSA.com - first emailed and then called the 202 area code number. A woman who

was very di?cult to understand named "Nei" agreed to cancel the "subscription" that I never authorized nor intended to buy and

never used. She refused to refund the money because she said that "I did not cancel within the 7-day trial period". This is a complete

scam. If it were a legitimate business they would acknowledge that I ordered a single report for $1.00, not a subscription. Nowhere

when you agree to buy does it say that if you do not cancel within 7 days you will be charged $29.95. And if does I can't find it. After

filing with the merchant I disputed with PayPal. Just received notice that they denied my claim ((("An update on case ********* ********* We have received a response from the merchant and we've also reviewed all the details of your case. Based on the

merchant’s response and the information we have to date, we have denied your case. This decision was made because our records

show that this transaction was processed correctly."))) Payal supports the fraud. Lesson learned for me but I hope that you can stop

this practice. There has to be a clear statement that by clicking "purchase" you are agreeing to future charges of $29.95 per month

until you cancel. Who in their right mind would agree to this? Nobody. That's why they don't state it clearly. Thanks for

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- Philadelphia, PA, USA • May 14, 2025
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It mimics trustworthy sites such as Vehicle History, VINCheck, etc. to make you click it wrongly and scam you through a subscription service.

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- Clarksville, TN, USA • May 12, 2025
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Websites says you will pay 1$ for a 1 time vin lookup for a vehicle. As soon as they run your card its 2 transactions for 1$ each instead of 1$ like stated. After 2 weeks they charged me 29.95 and have been every 2 weeks for 6 months. You call them no one ever answers. Cant cancel anything on their website. 19th call attempt finally answered, sounds like a call center in India says they cant cancel it thats what you signed up for and hangs up.

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- Frederick, MD, USA • May 11, 2025
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They offer a very basic auto vin report for $1.00. Without agreemet or consent they charged $29.95.

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- Madison, WI, USA • May 06, 2025
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If you attempt to lookup one VIN, they ask you to pay $1. They don't disclose that there is a 7-day trial and that you will be charged a monthly subscription fee of $29.95/month after 7 days. They did not send any account or login info. Once I saw the second fee, I contacted them for a refund which they claim is "immediate, and hassle free". The "Cancelation Line" phone number is not in service. They say you can request to cancel via chat, but the representative says they can't issue refunds. Sending an email results in an automated response saying you have to use the cancellation/unsubscribe link in your initial email (which was never sent).

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- Eugene, OR, USA • May 01, 2025
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the website runs a false active scan page that claims to be finding the requested info about a given VIN # and then tells you that it has located all the info. You are then offered to receive the requested information for a charge of $1. After paying the $1 via credit card I received an email that said that no information was available for the requested VIN# only to then find out they they auto enrolled me into a recurring "subscription" for $29.95/mo. I requested via live chat that it be cancelled and a refund be issued because the system was using deceptive techniques and did not provide what it had promised, immediately after I saw that I had been charged (7 days after paying the $1 and receiving none of the promised information), but I was told by the agent that the request could not be processed by them and that they would send it to a higher level team member who would take are of it. I communicated with them a couple more times when I heard nothing each week. After a full month had passed I received a fraud alert that they were attempting to charge me again for the service that I was assured would be cancelled and refunded. Again they claimed that it was escalated to a "high priority" and that they would "decide" whether it warranted a refund...

I have still not heard back from their billing department and no refund was processed. The fraud department had to cancel my credit card and put a block on them to stop charging me.

This has become a huge hassle.

Do not fall for this scam

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- New Market, AL, USA • Apr 30, 2025
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They claim to only charge $1.00 for a VIN history report & charge you the $1.00, but then charge you for a subscription about 7 days later without letting you know, if you did not cancel, but you don't know that you need to cancel because you have no idea you are now subscribed.

I did a live chat with a rep on their website to cancel the subscription that I never signed up for & asked for a refund, & received an email from them, & they still did not cancel the subscription & they are trying to charge me again.

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- Wasilla, AK, USA • Apr 22, 2025
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I was charged $29.95 by VINHistoryUSA without my informed consent. I purchased a $1 Vin check and I only became aware of a subscription when I saw the $29.95 charge through PayPal

When I discovered the charge, I contacted VINHistoryUSA through their help chat. They gave me a link to cancel the subscription. When I clicked it, I was taken to a page with a red circle and a red "X" that said:

"Sorry, we can't cancel your subscription. Please contact us."

There was no option to cancel—just an “OK” button.

I returned to the chat and was told to email the company. An automated email reply ignored my refund request and referred me right back to the same non-functional cancellation link. After several back-and-forth attempts, I was told a “ticket”was submitted for both the cancellation and the refund. Three days later, I received the following email confirming cancellation:

“Your subscription has been cancelled. You can resume your subscription anytime. Once your subscription transition to our premium plan, you will be billed $29.95 per month for continued access to 50 reports/month.”

This language is vague, doesn’t confirm that charges will stop, and doesn’t acknowledge my refund request.

I did not knowingly agree to a subscription, received no billing agreement or documentation, and only realized I was being charged after the $29.95 was withdrawn via PayPal.

I filed a dispute with PayPal, including screenshots and a full explanation. PayPal denied my request, saying the transaction was “processed correctly,” despite all the evidence of a misleading cancellation process.

I later learned that the Better Business Bureau issued an alert about VINHistoryUSA on November 15, 2022, for similar behavior: unauthorized recurring charges and obstructive cancellation practices.

I believe this violates the FTC’s Negative Option Rule, which requires companies to clearly disclose subscription terms and provide an easy, functional method to cancel. That absolutely did not happen in my case.

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- Edgewood, NM, USA • Apr 12, 2025
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I needed info on a vehicle so i ordered a 1.00 report. It gave me absolutely nothing i didnt already know. Then a couple of weeks later i was charged 29.95. I went through the cancelation process, so i had thought, and a month later was charged again. I have now called, emailed and chatted to cancel. I dont think they ever will. Im going to have to go to my bank and get a new card. I doubt they will refund me any of my money like they said they would. AVOID this website. They took 61.00 from me and im not happy.

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- Fort Worth, TX, USA • Apr 10, 2025
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you purchase a $1 history report from the website with no indication that this is a membership trial or that will be subsequent charges. When accessing the account after the $1 charge there is no indication of membership on your account nor is there a notice of additional charges. 14 days later you receive a 29.95 charge for membership (still no notification of said charge). In attempt to cancel the account only their mobile website would work, the desktop site has a constant security error. On the mobile site there is no way to cancel the membership. When sending an email to their support I was told to cancel through an email, that they never sent. I informed them I promptly wished to cancel, and decided the 29.95 was just a lost cause as they refused to refund. 15 days later I received another charge of 29.95 and was told the same thing about canceling (which I couldn't do) I tried calling and received no answer. Finally I resolved through PayPal resolution, and it has been "cancelled" (I will know if 30 days I guess) and after a nasty email back because I said I was reporting to the FTC for fraudulent and misrepresenting membership. I received a refund of the second 29.95. They would not refund the first one.

DO NOT USE THIS SITE.

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- Monroeville, PA, USA • Apr 09, 2025
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Cannot cancel, no response from customer support. Website has no traceability.

Cannot cancel these purchases

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- Cordova, TN, USA • Apr 01, 2025
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I used Vinhistoryusa to look into a car I was planning to purchase, and was asked to pay $1 in order to access the report, and that it would be a trial for one week until they charged me in full for the subscription. When I went to cancel the subscription, because I did not need a subscription only one report, I could not find a place to cancel it, and when I looked up how to cancel I was led to multiple online forums of other people talking about this happening to them and that they were charged for months by this website after calling and “canceling” the subscription. I called them to cancel mine, they confirmed cancellation, and yet I was still charged for my “subscription” that I had cancelled. Multiple people had been scammed by this website yet it is still up and running, and stealing money from people. It needs to be shut down

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- Peoria, IL, USA • Mar 31, 2025
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offer free service. When personal information is collected they said service cost is $1. Then the amount is paid. they did not deliver the service. But they tried to ask for more money. They open an account with my personal, but i have no way to cancel the account.

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- Klamath Falls, OR, USA • Mar 20, 2025
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Website offered a $1.00 VIN check, took credit card information, charged a $1.00 fee for the VIN information. Later attempted to charge a $30.00 fee every time the VIN report I had paid for was accessed.

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• Mar 19, 2025
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I used VINHISTORYUSA to check on a vehicle I was interested to purchase. The "free" option ended up costing $1 to get an inferior vehicle report. Agreeing to the dollar charge signs you up for a membership at $29.95. This info was not displayed to my recollection and charge shows up a week later. This business is set solely to scam consumers in my opinion.

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- Idaho Falls, ID, USA • Mar 19, 2025
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I googled vin history for a motorcycle I bought. This was one of the links that came up. I went through the process and what was returned was basically nothing on the bike. It didn’t even show the ownership. After I paid $4 for no useful information, I attempted to unsubscribe like the disclaimer at the bottom of the email shows. There was an error message saying to contact them. When I tried to press one to unsubscribe it just hangs up. When you press the associated number to talk to a live agent it just rings and rings until it says that no one can be reached and goodbye as it hangs up on you again. When I sent an email, there was a general reply to use the email that was first sent. And that got me nowhere either except back to the same error message. When you try to chat with the love agent…..it took awhile and then when they responded I couldn’t text back without needing to add an additional texting feature……luckily, my bank reached out to me when they tried to charge to 29.95 for fraud and I told them about it. The company has not been able to charge me so far…..

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- Sikeston, MO, USA • Mar 12, 2025
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The website claims to provide accurate vehicle history (similar to that of CARFAX). You are charged $1 for a trial membership, with claims of it being an easy, hassle free cancellation process. However, the VIN entered for said vehicle showed no accidents/prior salvage. This vehicle HAS a prior salvage title! I was also charged an additional $1 to download the report. There was no where to cancel the trial membership and online chat was initiated. From there, I was directed to a website link to supposedly cancel. The link gave a message that it was unable to cancel, then provided an email address. When emailed to request cancellation, I was instructed to email yet another email address. When this one was emailed requesting cancellation, they acted like they could not find my “membership”, even though the member ID they provided was given. They requested personal information such as credit card number, billing address, etc. I refused to give them anymore personal information, stating I used PayPal (for this exact reason). They already collected my name, address, and telephone number when the order for the fake report was taken. They stopped replying, and I filed a fraud report with PayPal.

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- Vancouver, WA, USA • Mar 12, 2025
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I used their one dollar vehicle vin report. They said, if you cancel within seven days, you won't be charged the 29.99. I canceled, and they still charged the 29.99. I called them. I chatted with them and I emailed them to cancel five times and each time they said they would cancel and they didn't.

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- Magnolia, TX, USA • Mar 11, 2025
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This website comes up as VINHISTORYUSA.COM but then charges you under CARINFOSTORY.COM (comes up page not located) and the CARINFOSTORY.COM page does not have a website or a redirect page back to the VINHISTORYUSA.COM to cancel. Even the email address is deceptive instead of [email protected] it is [email protected] (leaving the A out) which is unusual for most websites. The only way I figured out who CARINFOSTORY.COM was, was to go back to my Chrome browsing history on the date they charged me and noted that I never visited a website called CARINFOSTORY.COM but visited a website called VINHISTORYUSA.COM. I called VINHISTORYUSA.COM and asked them if they charged as CARINFOSTORY.COM and a foreign person confirmed that they indeed charged as this business. BOTH ARE SCAM WEBSITES AND MAKE IT EXTREMELY DIFFICULT TO CANCEL.

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- Grand Rapids, MI, USA • Mar 10, 2025
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Signed up for a $1 report on a VIN I needed to know about (https://vinhistoryusa.com/). I was charged $1, but then was charged $25.95, however they did not tell me about the $29.95 charge until I saw it on my cars statement . I had called the week before the trial ended. I then tried the online chat which never responds. I also emailed and said I had contacted the ScamPulse.com and my card to place a fraud notice. Then someone named Jack responded that I need to reply to the original email. But when I replied that I don’t have the email and could I get a link sent. There has not been any reply in their behalf.

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VinhistoryUSA.com Contacts

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Address:

9171 Wilshire Blvd Suite 500 Beverly Hills, CA 90210, USA

Phone:
+1 (202) 751-4073 0 0

Website:

 vinhistoryusa.com

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