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View my vacation Reports & Reviews (3)

• Aug 17, 2023

I received a phone call offering a great vacation package cruise to the Bahamas for only $198. A supervisor came on the phone and offered to upgrade my package. I took the bait, gave them my credit card number and was charged for the vacation.

I specifically asked the representative if there were going to be any hidden charges. He said no. I asked him again. So there will be no surprise add on charges? He again said, no. Once I received my vacation confirmation email, I read the fine print which said there would be port fees, yada yada. I immediately called them back to request a refund. They tried to get me to change my mind, but I stood my ground.

I was told I would receive a refund in 10-14 days. That time period has come and gone. I called to inquire on the status of my refund and they said they could see it was in the process and it should hit my account any day now. That was two days ago.

Since there is nothing in writing that says I qualify for a refund, my credit card company refuses to reverse the charges.

I have been SCAMMED! We are out $500.

My recommendation? Don't ever sign up for a vacation package from a sales person over the phone.

Im such an [censored]. - Karen
888-369-9004 / Travel Scam / Travel & Reservation Services

+1

I purchased what seems to be a great vacation package deal over the phone. the name of the company was Travel & Reservation Services. I was given two years to take this vacation described over the phone. It expires in Nov-2022. However, all customer care and reservation numbers are no longer in service. I'm pissed after spending $996.00 of my hard-earned money for a cruse that no longer exists.

My Travel Itinerary

YOUR 3 NIGHT CRUISE:

3 Night Cruise for two aboard the Carnival Liberty, Carnival Victory or Carnival Sensation, with all your meals, entertainment and activities included on-board.
INCLUDING:

3 Days & 2 Nights resort accommodations in sun-kissed Fort Lauderdale, FL.
AND

3 Days & 2 Nights resort accommodations in magical Orlando, FL.
AND YOUR CHOICE OF:

10 Days transportation by Alamo or Budget Rent-A-Car while in Florida with unlimited mileage during your vacation.
OR

$100 gas reimbursement.
OR

Cruise Certificate for a 2 or 3 Night future cruise for two
PLUS Bonus Destination & Gifts:

4 Days & 3 Nights in Daytona Beach
4 Days & 3 Nights in exciting Las Vegas

For any questions or concerns, please call us!

Customer Care:
888-369-9004
Mon – Fri 9:30 AM till 5:30 PM EST
Closed Saturday & Sunday

Reservations:
844-499-2273
Mon – Fri 9:30 AM till 5:30 PM EST
Closed Saturday & Sunday

http://www.viewmyvacation.com/?r=KC050521-019-KFP

+1

Sellling vacation packages with one set of vacations and timeframe to use same as on confirmation email sent with package is purchased. When package has almost expired contact you again to say your purchased package included other vacation that you will loose unless you pay more money to extend use time.

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