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Utility Reports & Reviews (51)

- Knoxville, TN, USA

I have had two male individuals come to my front door claiming to be ADT and selling me products. The first guy said my mortgage company had sent him, asked me all sorts of personal questions, tried to gain entry into my home. I told him I wasn't interested and he said he would come back another time. About a month later a different guy came to my door with a folder that said ADT. He rang my doorbell and knocked on my door. I was watching through my ring camera and he was trying to cover his face the whole time

|AT&T|

Billing Decline will cause your service to be terminated

,we can't continue your service.

To continue using our services,

You are required to update your information here.

no-big-silence.com/?MyBill-JNYUWNpY1ps9

`Otherwise your service will be closed.

Keep getting calls from mlgw claiming I paid too much and they want to give me some of my money back. I know it's a scam because they would never call me and if I paid too much it would be credited to my account but I wanted to report it! 

 

I got a call from 936-571-1310. I didn't answer there was a voicemail that said Dear Customer, your CenterPoint Energy service will be disconnected due to lack of payment in meter change please visit or call centerpoint at 888-450-3149. Thank you. I called the number back at the 888.450.3149 number and a gentleman answered and I told him my name and why I was calling. I thought it odd because I'm on auto pay and my bill was not due and hadn't received any info but I did have a situation where we got a new bank account recently and my account information was wrong on another account so wanted to verify it was correct. The gentleman proceeded to tell me that the meter is outdated and that they are setting up a new meter an electrical one and that a service tech is coming out today and we owe a new deposit and if I didn't pay the deposit we wouldn't have services until I went to the closest office and verified my security information and made the payment in person. He said that last week they talked to us (no they didnt/ didn't call but needed to confirm with my husband) I asked who they spoke to and if there was an account note and he said no but they we should of received a letter. He asked to verify my address. I stupidly gave it out. I asked again why this was happening and said we didn't get a letter or any communication. By that time I picked up my laptop and started to pull my account up online..bill was $0 no past due/no email notifications. He said he was looking for the closest location for me to drop off the payment. He tried to tell me that the offices were closed due to covid and was trying to find new locations. I kind of got red flags and was worried he might be trying to bate me to go somewhere...I hung up and called my husband who I had been texting and he said to call the number on our account and verify. I did. We found out it was a scam. We do not owe Centerpoint, there is no meter change, and they own the meters there is no service for the address. The person on the phone said that if anyone shows up call the cops..No other personal information besides my name and address were given thankfully but still worried.

Called about an energy efficiency retrofit company. Said the website was cleancalifornia.dot.gov. But said they were a private company but wouldn't give me any information. They just kept asking me what projects I wanted to do. They got frustrated and hung up because I kept asking for next steps and they just wanted me to indicate which projects I was interested in. So maybe a contractor lead generation.

I got a phone call from clear rate comm. offering a cheaper phone rate and when i didn"t want their service they told me that they bought out Ziply fiber and that i had to switch to them. witch was a lie. they didn"t buy ouy ziply fiber and i had to sign a verbal contract with them for a year, so i did. I want to go back to Ziply so can i cancell the contract with clear rate

phone rang, it said Centerpoint energy on the screen. I answered it and someone with an accent said he was Dennis from Medicare??? I told him I didn't need medicare and hung up

- Detroit, MI, USA

They come knocking on your door asking if you want to lower your gas rate enroll in their just energy account then contact is for 2 years I called and un enrolled back in 2018 to find out they automatically enrolled me again now I owe $4,812 dollars

- Erie, PA, USA

I received from Spectrum to lower my bill I asked if the have my personal information to know if it was really them.They had all my information even that I called to try to reduce my bill.He gave me his name of Edward Collins ( !-805-521-7720) so Ibelieved it was spectrum. He offered a senior discount for 24 months with a $80.00 fee. I agreed and gave them my credit card number. To make sure after the call I called the number he gave me and it was answered Spectrun billing. I then called spectrum customer service and the told me that they are getting hacked some how and are looking into it. They told me it is fraud and to cancel my card and they will hold my account because a new account was added to my account. I can be reached at ************

I received a call at around 10am EST on 12/1/2022 from number 585.233.4874 allegedly from Rochester Gas and Electric. I was told by the representative that my electricity would be shut off within 30 minutes due to non-payment. I verified on RG&E's website that my payments were received, yet the representative claimed their records did not reflect this. Under threat that my utilities would be shut off, the representative "Chris Scott" instructed me to make a payment via Zelle.

While going through the process, "Chris" told me to send the payment to a personal account by the name "Express PaymentRGE" at the phone number 717.557.3737 for the amount owed of $181.90 with a notation to the transfer of "payment 181.90 account 318.00". The transfer did not process, however, so "Chris" said I needed to make the payment at a CVS store.

"Chris" texted me from number 915.444.0402 with a bar code that he claimed was linked to my RG&E account. I made the payment to the account at a local CVS (address 525 Spencerport Rd. Rochester, NY 14606). I saw on the receipt (transaction# 3500 5862 3358 0250 49) that this was a money upload to an AMEX card (account 799366870550009950000514285114), but not knowing the process for this type of "payment", I did not stop to think this over carefully. I called "Chris" back at the number he told me to reach him at directly 786.802.5531 to tell him the "payment" had been made.

I only realize, now that I've had time to "read" all the red flags, that I've been a victim of a scam.

A guy came to my house. Stating he was from consumers energy. Trying to save me money on my bill. Next thing I know my services are changed to spark energy?

The call came from “First Energy” ID and they were threatening to turn off energy at my pervious apartment. I cancelled my services there so I was worried I was being billed for electricity after I had moved. I moved forward to talk to a representative, and they told me they did not cancel my account on accident and I needed to pay the $370 to avoid being sent to a debt collector, and once a meter reader went out to check they would refund my money. They told me to use Zelle and not put a reason in the box or check the “send to a business box” at this point I thought everything was sketchy and I needed to call my old apartment. They told me if I hung up they would have to report me to a debt collector and this would impact my credit. I still hung up, I checked my old account, saw service was ended months ago and I owed nothing.

I received a call on my home line today informing me that I need to get in contact with Centerpoint energy I was given a number I asked why and I told me that it was in regards to unpaid bills I told them that I paid my bills buddy urgently requested that I call so I did.

Well I made contact with the person on the other end of the number that I was given it was like a personal attack it was like a fear attack attack on me they were all over me like very aggressively saying that I didn’t pay a bill that I didn’t pay six months and that they sent notices to the home and which I told him all I was not true.

I was very angry with them and express my face like Ohio they were hell on the situation and threatening to turn my services off today and then next it came 30 minutes and so I was really really not sure what was going on but I acknowledge that I pay my bills But I hung up the phone and I gathered all my information and at the commandant I called them back the person on the other hand was very apologetic and explaining to me were he believe that the money customers account we’re going to but not to their bill and that he was going to refer me to a supervisor and they put a stop on the person coming to shut the power off .

The alleged supervisor came to the phone after about maybe 10 minutes and before totally releasing the phone over to that other person the person named Jeff he told me his name was told me too you know good luck at the end of that call and then the supervisor goes on to say something about me making a payment and that’s why I expressed to him that I was not and he asked me again and I said I wouldn’t plan it today tomorrow any other day because my bill is paid up and I had a current bill in front of me that did not show overdue or out of it so the man hung up the phone .

I received a call on my home line today informing me that I need to get in contact with Centerpoint energy I was given a number I asked why and I told me that it was in regards to unpaid bills I told them that I paid my bills buddy urgently requested that I call so I did.

Well I made contact with the person on the other end of the number that I was given it was like a personal attack it was like a fear attack attack on me they were all over me like very aggressively saying that I didn’t pay a bill that I didn’t pay six months and that they sent notices to the home and which I told him all I was not true.

I was very angry with them and express my face like Ohio they were hell on the situation and threatening to turn my services off today and then next it came 30 minutes and so I was really really not sure what was going on but I acknowledge that I pay my bills But I hung up the phone and I gathered all my information and at the commandant I called them back the person on the other hand was very apologetic and explaining to me were he believe that the money customers account we’re going to but not to their bill and that he was going to refer me to a supervisor and they put a stop on the person coming to shut the power off .

The alleged supervisor came to the phone after about maybe 10 minutes and before totally releasing the phone over to that other person the person named Jeff he told me his name was told me too you know good luck at the end of that call and then the supervisor goes on to say something about me making a payment and that’s why I expressed to him that I was not and he asked me again and I said I wouldn’t plan it today tomorrow any other day because my bill is paid up and I had a current bill in front of me that did not show overdue or out of it so the man hung up the phone .

They wanted a wire transfer from me upfront for 25k before shipment. The address on the website is nonexistent when I called the building manager about the suite number. Wouldn't let me come in person to see equipment. Almost got me! This one was pretty good.

Gentleman came to my place of business and identified himself as National Grid. Stated that he was investigating abnormally high electric use in the multi unit building I was in. Asked to confirm my account number and told me I needed to sign for permission for him to investigate . 1 week later I received a notice from National Grid that stated that I had agreed to switch my supply to a company I had never heard of called Family Energy. I called National Grid and let them know that I had not agreed to that and that I was staying with National Grid. They stated that it was a popular scam in the area. 3 days later I got a letter from Family Energy stating that I owed them $1500 and if I didn’t pay them within 10 days they would send me to collections.

Beware !!!

They man called my place of business and told my employee that they were shutting my electric off . Since I had a pass due bill I believed him. He told me that if I paid 1384.00 they wouldn’t turn it off. I am pretty good about listen and not falling for this. I let my guard down and fell for it. He told me to send money in a Zelle I sent the first payment 846.00 after it went they I hung up called the electric company said they don’t do Zelle’s. So I called my bank . I had to file a claim and hope to get my money back. I do have his personal phone number and I have a name of Alex Perry. Not sure if it’s a real name .

I received a message on my voice mail from Centerpoint Energy (Devry U-713-973-3234) telling me my bill was delinquent & this was my last chance to make a payment before service cancellation. To speak to a customer service representative.... it's a scam. This scam was reported by Centerpoint Energy in Jan 2021.

THEY TOLD ME MY GAS (NATUAL GAS ) WAS BEING DISCONNECTED FOR LACK OF PAYMENT... THEY SAID CENTERPOINT WHO I USE HAS CHANGED THE METHOD I MAKE PAYMENTS AND INSTRUCTED ME TO SEND THEM MY 30 DOLLLAR PAYMENT THROUGH ZELLE WHICH I DID FOR 2 MONTHS OF SERVICE THEY SAID I DID NOT PAY TOTAL OF $58.68 THEN PROCEED TO HAVE ME ZELLE THEM A DEPOSIT DUE TO MY ACCOUNT GOING DELINQUENT AND WHICH I DID AGAIN THRU ZELLE SEND THEM $500 FOR DEPOSIT.. THEN THEY TOLD ME THEY WOULD REFUND ME ALL THE MONEY BUT I HAD TO SEND THE WHOLE PAYMENT TOGETHER AS 1 WHICH STUPIDLY I DID... SO I WAS SCAMMED OUT OF $1117.36 AND MY BANK WILL NOT REFUND ME THE MONEY AS THEY SAID THERE WAS NO FRAUD.

I received something in the mail soliciting free water testing that was not actually mailed. Coincidently we just had water issues from our water provider so I made the easy assumption this was part of the water issue the company had. I tested my water with the test strip they provided and sent in the results via text to the number the scamming company provided. They just called me to tell me the water results were "red=flagged for TDS" total dissolved solids in our water. Then they wanted to come to my home to retest and wanted my wife present as well for any decisions. I asked what decisions as they were simply coming to retest, and the person who came to my home would provide more information then about what to do if the water wasn't good. They said they were APS Labs, an independent Lab performing water testing in the area, but then I looked them up and couldn't find them they said that their website was WQA.Org which also does not appear to be them. I contacted the ScamPulse.com and they said they couldn't locate the business. I believe they are using scare tactics to get homeowners to purchase water treatment that isn't needed.

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