Travel Reimagine Reports & Reviews

Travel Reimagine Reports & Reviews (27)

BUYER BEWARE
I booked through Travel ReImagine IT WAS AWFUL. I booked a flight 2 months prior came time for my flight still no E ticket. I continued to ask for it promised next day by email - nothing. IT WAS A CIRCUS RIDE. I planned to see my daughter graduating with her masters and my granddaughter's golden Birthday they took away 2 occasions I can never get back.
They are scammers and liars.
Do not order through them.
No ticket ever came thank God I figured it our before I got to the airport.

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- Harleyville, SC, USA

Country United States
Victim Location SC 29448, USA
Total money lost $147.20
Type of a scam Travel/Vacations

I booked a flight through this site, and received a confirmation email, but no ticket. Attempts to contact customer service were ignored.

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- Seattle, WA, USA

Scammer's phone (866) 600-0056 unknown
Scammer's email [email protected]
Country United States
Victim Location WA 98122, USA
Total money lost $255
Type of a scam Online Purchase

I purchased a ticket on the internet for 255.78 went to sleep for roughly an hr woke up to spam risk calls from there company and a voicemail from there agent saying my payment didn’t process and that the flight I purchased from there site was no longer available to contact my bank and and see what’s going on and that I can choose the back up options they had available so I call my bank at becu they say they see a verification but for a 0$ amount every thing is fine with my cards and the funds are available so I call travel reimagine customer service some India guy picks up and say the purchase I made for my flight would be 460$ instead of 255.78 so I canceled immediately and contacted the airlines directly about that same flight they had it available for 261$ so I made the purchase then later on when I got to work I checked my account and noticed they had still took the 255.78$ out of my account even though they said they didn’t have the flight available I paid for and via email me a confirmation for a refund so I start looking at the reviews online of people getting no refunds and fake tickets and 1star or 5 star reviews with the 5 star reviews having minimal details and the one star reviews plenty of details and similar stories to my own so at this point I call my bank set up a dispute get it started then no longer than 5 minutes later I get a call from a spam risk number saying stop the dispute they sent the funds on there end it would prolong me getting my funds back so I call my bank to confirm it they said they haven’t sent any refund and they thought it was weird they called that fast to keep the dispute going do I provided all the emails I received from travel reimagine and provided it to becu dispute team and after doing that called customer service for travel reimagine and they hung up on me the first time and send me to voicemail every time after that I called so now I’m just waiting for the bank to get my funds back based on my experience and the reviews I know this company is a scam

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I booked a flight with this company, to which I know for a fact that I put in the correct dates for departure and return. When I received my confirmation e-mail, I saw that the dates were incorrect. When I called their "customer service" to have them correct this, I was told that I had to pay an addition $250 for this because the "original" booking date was within a 7 day window and I was not allowed to cancel or change the dates for free. The reason the dates were within the 7 day window was their fault and the women who I was speaking to became extremely rude and hung up on me. When I called back twice, each time I was hung up on. Look at other websites regarding reviews for them, they are ALL bad. Not sure why this website has any good reviews...seems very scamish to me. PLEASE do not support this company, you will get ripped off.

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Victim Location 97701
Total money lost $250
Type of a scam Travel/Vacations

This scammer is pretending to be other airlines by claiming false advertisement online, specifically when you search for an airline name on Google. The advertisement said they were a specific airline but that was a lie. I used the false website to purchase my airline ticket. They will then send you an email and call saying your card has been declined. When you call to ask for assistance, they ask you to click the “authorize” button in the email they send you. Do not click it. They also tell you that the new ticket that they are going to purchase for you increased. When asking for their manager, they become aggressive and will hang up on you and say they are going through technical difficulties. They refused to transfer me to another person, if there even is another person. Sounds like a one man show. They refused to cancel the purchase. And when they finally agree to cancel, they try to assure you it has been cancelled; however they couldn’t prove that they cancelled it. I asked them to send me a confirmation of the cancellation and they refused and hung up on me again.

The person on the phone was a man, maybe in the age range of 30-60. This man does speak English and does have a slight Indian accent. The phone number he called from was a San Francisco number; although I’m sure that doesn’t matter as much as people can use any number for false advertisement.

Again, do not click the authorize button if this does happen to you. For some reason, this man became very aggressive and pushy when it came to clicking the authorize button.

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