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Spectrum-Imposter

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Spectrum-Imposter Reports & Reviews (8)

- Southbury, CT, USA • Apr 10, 2025
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I google spectrum support and the first number that came up was (888) 929-4123. They knew my address and phone number and told me that I would need to provide them with my credit card number in order to process a cancellation fee. I did not provide them with that information and they became increasingly pushy and upset.

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- Saint Petersburg, FL, USA • Mar 20, 2025
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I was trying to pay the remaining portion of my internet and phone bill since i canceled them and was rerouted to this phone number where i received a email to verify me then a text with a link to dropbox sign where i paid an invoice for a cancelation fee for my spectrum phone service. It just didnt feel right to me so i contacted my bank and canceled both my cards.

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- Charlotte, NC, USA • Mar 11, 2025
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I called spectrum customer service for a spectrum box torn off the side of house. He proceded to tell me spectrum didn't offer cable lines anymore i would have to go fiber optic with AT&T. They connected me to fraudulent AT&T as well. When they were so called finishing up their spill he said he was sending a link. The link wanted my ss#AND birthdate. I told this person i dont give that out. Repeatedly. I told them to forget it, im done. So the next day my bank account was blocked. Someone Repeatedly tried to get in. The text said it was from spectrum. THIS SCAM LEAD TO TRYING TO STEAL MY BANK ACCOUNT.

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- Lawrenceville, GA, USA • Oct 11, 2024
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I searched for Internet providers in my area. The first sponsored response was for spectrum. I clicked the link which took me to spectrumonlineoffers.com. Using the number provided on the site, I contacted the company to get more information about Internet service at my house. They offered to provide a service and requested my full name, date of birth, and last four of my social. When they asked for a credit card to “Have on file”, I refused and asked for more information about their company. It became obvious they did not want to provide any more information, and email, another way of confirming their authenticity, etc. I then ended the phone call.

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- Cincinnati, OH, USA • Aug 16, 2024
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Left a voicemail from Spectrum saying "Dear Customer, this voicemail is to infrom you that spectrum is removing the 40% discount offer on you monthly bill to reactivate this offer right now. Please call back on the number you see on your caller ID thank you

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- New Port Richey, FL, USA • Aug 13, 2024
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He told me my amount on my bill. I was eligible for a 50% discount if I paid $400.00 up front and I would not get a bill for those for 4 months. then I would start getting a $100.00 bill for 2 years. He was getting me a promotion code so I could use when I called a number he was going to give me. I

hung up before he gave me the code and phone number.

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- Yuma, AZ, USA
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In order to get the promo we were asked to pay 10 months upfront using target gift cards.

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- New York, NY, USA
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Called for new spectrum service and discussed plans and pricing. Sounded legit til they asked for date of birth then social security number. Those are red flags that made me realize i need to hang up. Googled the number and history of scams prior.. beware all and be careful.

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