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SiriusXM Impostor Scam - Robocalls

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SiriusXM Impostor Scam - Robocalls Reports & Reviews (1)

Someone or a Robocaller has been calling my cellphone, ************, every week day and leaving a sound like a telephone disconnecting sound.

The caller has been calling from the telephone number 1-844-933-2947 and has not left no voice message, just a hang up noise, every single work day since February 21, 2023 to date.

The last call was today, March 20, 2023 at 11:01 pm PST.

On March 14, 2023 at 10:28 am, I called 1-844-933-2947 and the recorded voice stated it was SiriusXM voice mailbox and leave a message; however, it then said the mailbox was full.

On March 15, 2023 I called 1-844-933-2947 and again the voicemail advised the same thing.

Today, March 20, 2023 at 12:02 pm I called 1-844-933-2947 and again the voicemail advised the same thing.

I am a valued customer of SiriusXM who has current accounts for both of our family vehicles. Our accounts do not expire for almost 12 months.

Today I called SiriusXM at 1-888-539-7473 at 12:11 pm and spoke *********. She confirmed my account details and explained that telephone 1-844-933-2947 that purporting be SiriusXM, was not their number. S******** advised she would detail these details to their engineering department. I explained I would lodge a complaint with the BBB.

Today, at 12:22 am , March 20, 2023, I called the Better Business Bureau ************** and spoke to *****. I explained the details narrated above. ***** said she would not take my complaint on the phone but had to loge my complaint online. ***** explained it was not the ScamPulse.com's policy to take my complaint on the phone. On my second request she refused to take my complaint.

I am very supportative of the ScamPulse.com but find this concerning as some persons do not have skill set nor the comfortability to lodge a complaint online.

* ** * ******** **** *** ***** *** ************* ******* and find this policy very restrictive and feel it not conducive to accessibility, especially to those less familiar to computers and the internet.

I am very frustrated with these harrasing telephone calls and messages and need your help.

Please confirm receipt if this complaint.

******** ***** ****** ********** ** *** *** ** ************ ** ***********************

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