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[email protected] Reports & Reviews (2)

Supposed to be made in USA. Came from China. Was 100% Guarenteed refund if not satisified. When I requested a refun and mailinf label this is what they said only 30% refund and if I mail it back Iit may get lost and I would not get refund: I live in TX.

Dear Customer,

Thank you for your reply and sorry to bring you a bad buying experience.

I'm sorry that our products make you dissatisfied. But in this case, I've checked with our manager. We can offer you two solutions:

1. We give you 30% compensation, you can keep the product without sending it back to us.

2: Return the item to its current condition if you want a refund. But we cannot cover the cost of return shipping. The cost of return shipping could be $20 or more. However, we won't credit your account in full before the shipment is returned to our warehouse, and we will give you a full refund after receiving the product. Returning either requires time or poses a loss risk.

Address: 3/fF, Building A, No. 115 Fuyuan 1st Road, Bao'an District, Shenzhen, China
Name: Mr. Zhang
City: Shenzhen
Province: Guangdong
Country: China
Zip: 518101
Telephone: 18998945986

Note: Please do not send the item back to the address on the package. The address on the package is not our return address, do not send the package to that address or we will not be liable for any loss or damages.

Waiting for your reply.

Sincere Regards
David- Customer Service Support

David
Customer Service Center

#GLOD02859605
[email protected]

- Heiskell, TN, USA

This was supposed to be a kinetic heater and was supposed to be made in the USA. There are lots of ads for it under different names. I emailed them to cancel the order several times but they sent it anyway. There was supposed to be a 100% money back guarantee. The offered me 30% of my purchase price. In order to get a full refund, they sent me a address that is in China.

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