Remark Green Reports & Reviews

Remark Green Reports & Reviews (64)

- Fort Lauderdale, FL, USA

Scammer's address Remarkgreen.com
Country United States
Victim Location FL 33301, USA
Total money lost $53
Type of a scam COVID-19

Said they make masks in the United States. Have not received masks. They respond from a customer service address. I told them I was reporting them. May operate out of China.

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- Lakeland, FL, USA

Scammer's phone Na
Scammer's website Remarkgreen.com
Scammer's address NY, USA
Country United States
Victim Location FL 33813, USA
Total money lost $53.66
Type of a scam COVID-19

We purchased two mask and the give a tracking number but no info

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So sad. I ordered. $84 worth of masks April 12. It’s May 30. I’ve requested refund n go no communication. DONOT FALL VICTIM LIKE I DID

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I ordered a set of 3 cute masks in April; finally received a package and a charge on my Paypal account. The package contained 2 plain, blue masks. I disputed transaction with Paypal, who contacted company. Their offer is a refund IF and AFTER I mail the masks back to them -- the address is in Hong Kong!

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Ordered on April 9. It’s currently May 29 and I have not received my order. Terrible company. Terrible terrible terrible. Save your money!

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- Bartlesville, OK, USA

Scammer's website www.remarkgreen.com
Scammer's email support@remarkgreen.com
Country United States
Victim Location OK 74006, USA
Total money lost $93.34
Type of a scam Online Purchase

I purchased 5 masks for use with COVID 19 on April 26, 2020. The website states "The total estimated delivery is within 10 - 15 days." I have emailed the company asking for information on my order. The first response I got was that they didn't have the order. Once I sent the information, they said they were backed up and would send tracking shortly. I have still not received a tracking number, therefore I asked to cancel. They refused to cancel and have stopped communication. I have reported the fraud to my credit card company as well.

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Victim Location 08540
Total money lost $44.94
Type of a scam COVID-19

I ordered a mask from this company and was charged and have yet to receive it! I was charged from my banking account 44.94 from Lushgood Hong Kong. I have continually emailed this company and they continue to send false information saying it is shipping. They are a SCAM! I am reporting also to my bank!

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- Carrollton, TX, USA

Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email support@remarkgreen.com
Country United States
Victim Location TX 75007, USA
Total money lost $72.43
Type of a scam COVID-19

Remark Green advertised face masks on Facebook. They sent a confirmation email with an order number. However, a month later, nothing shipped and there has been no further communication in spite of emails requesting an update. Many people have posted on Facebook that they were scammed as well.

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Dispute it with you bank. I got my money back.

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- Winter Garden, FL, USA

Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email support@remarkgreen.com
Country United States
Victim Location FL 34787, USA
Total money lost $68.89
Type of a scam COVID-19

Due to Covid-19 requirements for masks, I ordered two masks for my husband and myself. Of course I was enticed by the personalization and the cool designs. I ordered my masks on April 22nd, for approx $70, and immediately got confirmation. They were "great" at communicating where in the creative process they were. Multiple updates, including shipping info and delays due to increased demand on the delivery services. Then, NOTHING!! I have messaged the generic support address, and received multiple emails back, regarding my order, from both Sarah Smith and Lillian Williams. Neither are helpful. They keep referring me back to my tracking number. The tracking number is from May 7th, in Rosedale, NY awaiting arrival of my package. I even reached out to the USPS to track my package and they let me know the company used a 3rd party in order to send and they couldn't help me. Thankfully I used a CC and can call them and refute payment!

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My experience was very similar to yours initially, however, after a month I did receive my mask. 1 day after ordering the one I finally received I ordered 2 more, I’m still waiting on them. I’m trying to remain hopeful since I did receive the first one.

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I'm having the same experience as everyone is saying..Did a little more and it's saying my mask is in Jamaica now. No telling how long it take but it was coming from Yanwen, China ao mad that I even ordered the mask because it takes 3 months to get your order..I googled took screenshots and all..

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Mine was saying Jamaice for weeks, now it's saying Monroe, Township?

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My last email from them is an exact mirror of yours. Since the 18th my package is in Jamaica, NY.

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I placed 2 orders for my entire dental staff totaling over $350 dollars, ordered early April. We never received any product. I received communication that they were shipped and tracking numbers with apology and future discount offer but all is fake. I will start dispute today with my credit card company. Do not order from them!

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I'm in the same boat as you all. I saw this site via Facebook and looked through their website remarkgreen.com and saw so many beautiful masks. They were a bit pricey but for the description of the mask, I thought it was justified. Since April 23rd, I've been getting many emails with updates on the process. After the email of shipping delays, I started getting weary and suspicious. I've contacted them a few times with concerns and got the same response of sorry, blah blah, here's a discount code on your next purchase. Then I started getting pissed off because I knew I got scammed. After checking their site, I saw the masks were no longer online and when I would click my original link, it showed up as an error page. That did it. My last email to them was nasty. In a nut, I stated how awful they are to take advantage of people who don't have to begin with during this pandemic. That only demons do this and then I finalized with I will report them to PayPal who was listed as Outfit Model Company Limited and to econsumer.gov. Then shortly after I got a tracking number stating it was shipped out of China and now it's in NY. I'm sure I'm not going to get this mask but I've opened up a complaint with PayPal to get my money back and I'm having them formally investigated through econsumer.gov and I suggest that you all do the same. They will track whoever is responsible. The more complaints, the better. We got to teach these scammers a lesson or two. It's just a shame that we live in a world where people are hungry for money and will do anything for it. Stay safe people.

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Update - Shortly after I filed a complaint through econsumer.gov, a special agent has called me and I supplied all my communications with remarkgreen.com and he is on top of it. Apparently, many people have complained about these scammers and now they are under the scope. File a complaint!

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I filed a complain with PayPal as well and shortly after received a tracking number. I received them in the mail today and received 2 plain blue mask instead of the one's I ordered. I am now going to get with PayPal again to get my money back.

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I did a charge dispute through my bank and I got my money back.

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- Smithfield, VA, USA

Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email support@remarkgreen.com
Country United States
Victim Location VA 23430, USA
Total money lost $97
Type of a scam COVID-19

I spent $97 on 4 masks and never got them. I requested a refund through PayPal and when the company responded they sent PayPal a USPS tracking number that showed the order was coming from Portland, OR. A few days later I got a shipping email that had a completely different shipping number that shows it was coming from China. All I want is to get my money back. I did some research and all of the company reviews are the same as my story...a lot of money spent, no product received, and no communication from the company.

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Ordered several face masks a month ago. Received regular email updates about the process of masks being made then the last one was 2 weeks ago claiming shipping delays due to USPS delays. Total scam!

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- Elkton, MD, USA

Scammer's phone Unknown
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Scammer's email support@remarkgreen.com
Country United States
Victim Location MD 21921, USA
Total money lost $40
Type of a scam COVID-19

This website offered masks for 34.95. They take your money and never send you what you’ve purchased. There is no phone number to reach them. I have emailed them multiple times with no response in the last month. This website is a scam.

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- Coal Hill, AR, USA

Scammer's website www.remarkgreen.com
Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM, USA
Scammer's email amber.n.jeremy@live.com
Country United States
Victim Location AR 72832, USA
Total money lost $78
Type of a scam COVID-19

I ordered a mask over a month ago and still have not recieved it. Almost $80 is gone. They will email back, but they keep telling me it has been shipped. When I email again, they " can't find my order".

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AVOID THIS “COMPANY” AT ALL COSTS! They are running a scam from China. The company is Remarkgreen but your credit card is billed to Lush Goods. They claim they’re in TX, but your credit card is billed an international transaction fee. I ordered masks for my son on April 17th. It’s May 18th and I’m still getting e-mail updates from them telling me that shipment is delayed due to COVID-19. It’s a bunch of BS. On May 1st after the first shipping delay e-mail from them, I went online and saw many complaints about this so-called company. I alerted my bank (Bank of America) that this company is a fraud and they reversed the transaction immediately and launched an investigation. If your bank is BOA, do the same. You can report through online banking or call. Other banks may do the same.

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- New Preston Marble Dale, CT, USA

Scammer's website remarkgreen.com
Scammer's address 4942 Peachtree Hills Road , Las Cruces, NM 88012, USA
Country United States
Victim Location CT 06777, USA
Total money lost $68
Type of a scam COVID-19

I ordered 2 of their face masks, because they seemed to be very effective. I am immuno-compromised, and my Mother is elderly. So we got one for each of us. It looked like a very well organized site, and there were even reviews from a lot of people saying how good the masks and the company are. My Mother's card was charged on April 22 or 23, 2020. I received one e-mail saying the masks were being made and would ship out soon. It has been almost a month now. Also, the company name on my Mom's account is LushGood, not Remark Green. It is just horrible to take advantage of people at a time like this.

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- Upatoi, GA, USA

Scammer's address 4942 Peachtree Hills Road, Las Cruces, NM 88012, USA
Country United States
Victim Location GA 31829, USA
Total money lost $90
Type of a scam Counterfeit Product

Ordered 90 dollars of mask. Recieved nothing in 2 months. Contact them sent fake tracking number.

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Unfortunately, I didn’t review this website before now. I too ordered cloth masks, paid for express delivery and 3 weeks later, I have still not received the products. The only response I received was that they have been shipped to the shipping agent. That was two weeks ago! Do not purchase from this company!

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