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PlantPico

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PlantPico Reports & Reviews (3)

- Jersey City, NJ, USA • Mar 31, 2025
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I found the website advertised online for a terrarium. I went through the website to order and received a confirmation email as well as tracking information. I was supposed to have the delivery on March 17th, but as of the 31st I still have not received anything. I emailed three times the company email on the website and they emailed back "assuring me" that the product was on its way. I tried to call the helpline number and the number does not work.

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- Tualatin, OR, USA
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Ordered a mini terrarium from them. They gave me a UPS tracking number when they didn’t give UPS a package for the tracking number to go to. I called UPS and they confirmed that they have no package, and the “customer service representative” keeps repeating the same words: “don’t worry, it is in transit.” They can’t provide any proof that they shipped anything out. It has been over three weeks since the package was supposedly shipped out.

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- Earlville, NY, USA
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Placed order on December 6. The company said they sent it and when I tried to get tracking, a fake number was used and UPS said it had no information from the shipper. Still says that on UPS site and it’s December 27th. They charged my card $151.00 and I have nothing and no tracking.

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