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Phishing Scam - Aetna Impostor

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Phishing Scam - Aetna Impostor Reports & Reviews (7)

- Washington, DC, USA • Jan 23, 2026
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Received a phone call from 1-833-784-1940 on 01/22/26. They left an automated voicemail, and provided a 7 digit pin# that was supposed to be provided to them during a callback. Called Aetna and they have no record of calling me on 02/06/25. Google searchsuggested it is a scam/spam. Caller ID showed “Spam?Aetna”. I use Verizon.

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- White Plains, NY, USA • Jan 09, 2026
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Received a call from+1 (833) 784-1940. They claim to be Aetna stating they had important information about my account. They provided a seven digit code which I was to use to access the information.

I did not.

Instead, I signed into my Aetna account, and saw that there were no issues.

I see that there was a “ fraud “ notification posted here in 2025. This is still occurring.

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- Rockville Centre, NY, USA • Nov 06, 2025
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I received a very robotic voicemail claiming to be Aetna. When my name and "Aetna" were said, a different robotic voice chimed in.

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- Philadelphia, PA, USA • Feb 07, 2025
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Received a phone call from 1-833-784-1940 on 02/06/25 claiming to be Aetna, I didn’t answer. They left an automated voicemail about “an important health reminder “, they provided a 7 digit pin# that was supposed to be provided to them when I call back to confirm it was me.

Called Aetna and they have no record of calling me on 02/06/25. On record, last time I spoke with them was in 2024. Google searched the phone number they used to call and Aetna is not associated with that number. Caller ID showed “Unknown”.

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- Willow Grove, PA, USA
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I received a voicemail from an automated service claiming to be AETNA about prescriptions. It wsa at the number 844-206-6178. The voicemail asked me to call back that same number and use my phone number to identify myself. I called the number on my AETNA card and there were no alerts on my account.

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- Newtown Square, PA, USA
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Recording claimed to be Aetna with important information. They named a family member and asked to key in the ZIP Code.

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- Brewster, NY, USA
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“Hello, this is Aetna calling Andrew Brody with an important reminder about your Aetna pharmacy benefit. Please call us toll-free at 8 5 5. 7 7 1 0 0 4 1 Enter the 10 digit number where we left this message so we know it's you again . The number is 8 5 5 5 . 7 7 1 0 0 4 1 And enter the 10 digit phone number where we left this message if we don't hear from you soon we'll try again thank you goodbye…”

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