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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1969)

- Edinburg, VA, USA
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A person identifying themselves as Mercy Folsom was trying to rehome horses. She listed a horse for sale and I began a discourse with her about this horse. She told me he was $700 adoption fee plus $800 shipping through her organization (identified on FB as Horses, Mules, and Donkey for sale near me she also had horses listed on Quality Horses SC, NC, GA, and VA. She and I began communication through FB messenger and I asked for pics and video. She asked me to fill out an adoption form, which I did. I paid via Zelle and then was contacted by the company she has said would be delivering the horse. I had researched the company and her but found nothing horrible, other than the shipping company Swiftmoves Express did not have a great rating with BBB. She assured me she had used them for years, because they would help with her cause. I paid them $900 shipping insurance which would be refunded when the horse was delivered to my address. When the tracking number showed the horse in VA he went "on hold" and I was contacted that I needed to pay for feed and emergency medical fee of $1000. I asked for pictures, video and details. The company called me and when I would begin to talk with the person they would disconnect and text me from a Florida number using Google phone and try to communicate with me that way. Mercy Folsom began harassing me telling me to pay and telling me the horses were suffering because I wouldn't pay. The first pic they sent me was not even of my horse. I waited hours as the driver then told me he was not with the horse. Then they sent two pics, obviously sent from a video, and then said they would email me the video. The video came of the correct horse in a stall but then at the end of the video it was obvious it had been cut from some other video. I refused to pay, and both Ms. Folsom and the driver became ruder and threatened that the horse was suffering. I contacted my bank to dispute the charges. I was blocked from Ms. Folsom's site. I did comment on a few of the pages posting her posts that she was a scam. All of those posts were taken down. I was contacted through FB messenger by others who she had started the process with, and I warned them off as well.

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- Morrisville, PA, USA
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The dress is nothing like what they have on the website. After my bad experience I saw reviews and they are offering people the same thing they offered me. 10% refund and to keep the dress. But I do not want the dress it does not fit and is not what I ordered. They make it seem like they are located in California but when you request to return the item they say they are located in China

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- Palmyra, PA, USA
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Ordered wind spinners from CharmJoin company. Never received the package. Contacted the company and they gave me a tracking code that stated it was left at mailbox by USPS. USPS did not recognize the tracking number - they needed a USPS tracking number. Contacted CharmJoin again for USPS tacking number. They gave me one but the USPS didn't recognize that either.

I paid for shipping insurance in addition to the product and shipping.

CharmJoin will not refund the entire amount nor reship the items.

Since I have met such resistance and they keep giving false tracking numbers, my guess is that this is just another scam from China.

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- Erie, PA, USA
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I bought a "patriotic" t-shirt from this outfit about six months ago. Unbeknownst to me, that purchase led to this group, Patriotic American, deducting $12.99/month from my bank account for a "membership" I did not ask for, want or need and wasn't even aware of until I questioned the charge, knowing I hadn't bought anything from them. If you look at their Facebook page, there are angry and unhappy comments from MANY others who've experienced the same snatch-and-grab from their bank accounts simply for making a one-time purchase from Patriotic American. That $12.99 adds up to $155 a year for NOTHING! I, and others like me, can't afford to dish over $155 a year for something that benefits me in no way, and only suffices to satisfy their own greed. There is NO way to contact these people, except by email -- no owner name, no street address, no phone number. One would think that a shop that bills itself as "patriotic" wouldn't engage in such shady business practices, and I HOPE you will invesitgate them! (PS -- I did email them, and did receive a response and a notification that they would "cancel" my membership (that I never signed up for!) and refund the $12.99 they pulled from my account on June 2, 2023.)

******* ***** ************

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- Suitland, MD, USA
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I purchased a registration for a service dog. Apparently it’s a scam as researched.

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- Lindenhurst, NY, USA
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Was told the item was $60. After paying I was told weekend orders have a $120 minimum. When I asked for my money back they said no. I payed the other $60 and never recieved the product. I realize this is my mistake but I don’t want it to happen to anyone else.

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- New York, NY, USA
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I tried ordering a pillow from the retailer Sewing Down South, but the item I wanted was sold out. I tried googling to see if other retailers carried their products. I tried ordering the item from the site provided here (Sales Apron) and provided all my personal information and credit card but the transaction wasn’t going through and realized the site seemed like a scam. I reached out to the original retailer and they said it avoid the site it was fake/a scam.

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- Brooklyn, NY, USA
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I ordered a treadmill. I placed the order I paid for it and it never came. We kept emailing back and forth they kept telling me it was on its way never got here.

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- Bronx, NY, USA
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Ordered 8 cards online from supposing company Fresh-cut paper company. And never received anything other than several emails saying cards were coming shortly

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- Mount Pleasant Mills, PA, USA
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Contact with Facebook.

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- Minooka, IL, USA
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Ordered a wagon on clearance.

Recorded shipping info

Realized coming from China

Followed up on item twice

Eventually received a scarf.

Packaging shipped from California with different company name.

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- Elmsford, NY, USA
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I ordered solar lights from a company multi colored and I got white from Carrie. I have no idea who she is.

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- Manitowoc, WI, USA
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While the low-quality suit was sent, it was sized wrong and despite following return instructions on their website, I have not heard back from them with a return address. I emailed them 3 times. There policy states the return must be within 15 days and you need to email them for the correct return address. 15 days has passed and still no response from email. When trying to report on paypal there is no place to report this type of problem. The box wasn't empty. The product was delivered. Yet the return policy is the scam. They have the money. I have two swimsuits that are low quality and sized incorrectly. I am unable to return due to the policy they have that an email will be sent, but there isn't a reply despite numerous attempts to get that correct mailing address to return the suits.

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- Brighton, MI, USA
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I have reached out several times for after-purchase support that was promised. It took 2 weeks for any response. Got one simple acknowledgment but then took 2 more weeks for another response. Their sales support team has not answered any questions. Only will respond to me at 2-3am EST. I was asked to join a google meets to help with customer support but they have never let me in. They sent a corrupt video that is not eligible to play on my computer. Now I have not heard anything since May 19th and it is June 2nd. I was promised a 60 money-back guarantee and now no one is responding to me on the refund. Now I still have not talked to anyone in sales support at all to help with the issues I am having with the purchase, which they advertise 24/7 customer support.

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- Somerset, KY, USA
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Wanted to purchase a thermostat to fit an Imperial stove. Found one at the imperialparts.com and ordered it on May 8, 2023. Paid for it with debit card. Have never received part. Asked for a refund around May 20 because they said they were not able to get the part. Have called numerous times and only get a runaround from them. They even acted like they sent the refund through but we didn’t receive it. The last time we contacted them on June 2, they said the refund should have gone through on the 1st and they had done all they could.

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- Winter Garden, FL, USA
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SOLD A FAKE DESIGNER BAG AND WILL NOT REFUND $4700.

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- Ocala, FL, USA
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I ordered a chair that goes out to a bed from lcaconnections for 19.99 and 5.99 shipping on 5/7/23. once I filled out information and paid with debit card they posted on website it would take 17 days to be shipped. so when I did not receive by the 26th of may I start emailing to [email protected]. they replied back the order was shipped but tdue to a problem with their system the tracking # cannot be synchronized to the order system. will contact you in 3 days . i wrote back and they said it was delivered on 5/11/23 but in the confirmation it said it would take at least 17 days.

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- New Castle, PA, USA
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I have made a purchase of 40$ for 2 mushroom cultures and never received them. Ive contacted them several times trying to figure out whats going on with no answer.

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- Centreville, VA, USA
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I had bought a dress from this site almost my a-month later it still hadn’t shipped. I reached out to the company via email since they had no phone number and received an email in very poor English apologizing for my wait. It’s now been almost 2 months and even after asking for my money back they have not done so. I emailed them for a third time asking for my money back and they have not responded at all.

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- Doylestown, PA, USA
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Ordered an ice maker and it was supposedly delivered to another state. Emailed and it has been over month and won't credit.

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