Lisian Store Reports & Reviews

Lisian Store Reports & Reviews (36)

I ordered a kimono from this website back on mid August, it is now September 11th, almost an entire month has passed and I am yet to receive my item. The tracking number provided does not bring up any results. I have contacted this company countless times, first off, they always have a major delay when getting back to my questions, second of all, they never provide a straight forward, transparent answer, rather they beat around the bush. After some time of still seeing the tracking number provided was not bringing up any results and dealing with their incompetence and horrible customer service I emailed them requesting to cancel the order and requesting a full refund. NEVER heard back from them. I sent a second email a week ago again asking for cancellation of the order and a full refund and once again NO answer at all. I am disputing this charge with my credit card company. Then they have the audacity to provide PayPal with lies about the item being received, I get an email from PayPal stating that this company confirmed the item was delivered, but yet I never received it and again when using the tracking number it brings up no results! Beware of this company! They are a scam! I would NOT spend my money with them, they will just steal your money!

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I ordered 2 dream catchers. They stated the order was filled 14 days ago and yet I have no tracking number nor do I have my items! They have not responded to my requests for information!

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This website stole is stealing from hard working artists and makers and selling it as their own. They've stolen my design, pictures, description, and (SO LOW) even my reviews. There is no way they could recreate my work, especially because it is made custom for each customer...I doubt they even send a product. Here is a link to the real/OG etsy listing -

https://www.etsy.com/listing/735493173/custom-mountain-range-bracelet?ref=shop_h...⇄ />
Picture below of what they are selling

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This store is selling a bulbasaur pumpkin lantern figure that I had ordered from a similar site last year. That site sent me a gag-item that was completely different and cheaply made (I have pictures to prove it). The links to this item are also being shared on a facebook page that just popped up August 19th (same date as another complaint I found on here). When I commented my story to that post, the comment was promptly deleted and I can no longer comment on their posts. To me this is behavior to a guilty party and even though they may not be the ones who scammed me a year ago, their product-line and behavior is extremely suspicious. I would be weary of ordering anything from here.

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Oh hell no. I ordered that as a gift for a friend, still waiting for it to ship after 4 weeks. Canceling!

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- Marysville, CA, USA

Scammer's website lisianstore.com
Scammer's address 3104 Sam Houston Dr Victoria Texas 77904 USA, Victoria, TX 77904, USA
Scammer's email [email protected]
Country United States
Victim Location CA 95901, USA
Type of a scam Counterfeit Product

This website is using photos from other websites to sell fraudulent products, including a product I make and sell. There is no way they would be able to reproduce the item in the photo, so if people are ordering it on their website, they won't be getting what is in the photo (if they get anything at all.)

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Lisian Store Contacts

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lisianstore.com

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Lisian Store