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Johnson's Gadgets Reports & Reviews (115)

On June 7 2020, I ordered the All-Purpose Rinse Free Cleaning Spray, they charged my card 25.98. That was for the purchase and the shipping cost. Recieved a message on July 7 2020, that they we're getting my order ready to be shipped, and would notify me when it has been sent. July 20 202, I sent this message... Hi, I was wondering whether there is an update on my purchase? It's been since the 7th, still haven't gotten any kind of update, could you please look into this? July 21 2020, I recieved this message from them...
We're sorry that you have not received any update from us with regards to your order. We had some issues with our support's email address but is now back on track.

Upon checking, it appears that your order was lost during the shipping process as there is no movement on its tracking We sincerely apologize for the inconvenience and delay.

We would like to make it up to you so we can offer you 2 options where we will still resend your order for both options.

1. 20% refund on your current order + 30 % discount code on your next purchase
2. 50% discount code on your next purchase

Again, we do apologize for the inconvenience. Please let us know how you would like to proceed. So, I figured, ok so there had been a problem and they would fix it. I said, well not that happy to hear about this. I appreciate your offer, I will take the 20% refund, please. How and when will I expect to see the refund? How much longer will I have to wait on this purchase? Thank you, Have not heard a single word back from them, and it's now July 31 2020. I've also checked my card, and there is no refund of the 20%... I advise everyone to stay away from this so called buisness

+4

Placed my order in March for all purpose kitchen cleaner. I have had the same experience as many others. No response to emails and PayPal will do nothing. I finally received a tiny bottle of something called bubble cleaner. No instructions or information about this product. What a complete scam.

+7

I ordered the same product and received the same results as you received. This is terrible customer service.

I ordered degreaser also beginning of Apr..After several e mails and phone calls and never receiving even an automated replyI rec'd today a bottle(not worth 27.00) of Bubble cleaner and the return address is Asian...I have turned this over to Paypal as it is not what I ordered..Learned my lesson..DO NOT EVER ORDER FROM THEM YOU WILL BE SORRY!

+6

NEVER ORDER FROM THIS SO CALLED COMPANY! I placed my order for the cleaner back in May and have NOT received it yet. They keep sending me automated emails stating they are getting my order ready for shipment and will send me a tracking number- ALL LIES! When I ask for them to refund my money they ignore my request by sending me the same automated email. They take your money and don’t send you what you pay for. They don’t even have a phone number to call. I will NEVER order anything on line without thoroughly checking out the company first.

+9

Did not receive the product I’m very unhappy when I call number it said can’t come to the phone right now this is bull s and would like to have my money back

+6

I ordered product the beginning of June it's been over a month still haven't received my product contacted them they said my order was lost in the shipping process and they would still send it my order and give a 20% refund. I said NO I wasn't a full refund and they stopped communicating, they kept sending me a automated email that said the same thing over and over and no one ever answers the number they have listed. I will never use this company again and I'm still fighting to get my money back.

+6

Same has happened to me. Ordered in June! Cannot get a reply or speak with a live person!

Thank you for the heads up. I never order anything till I read customer reviews.

+6

I ordered the degeaser from Johnson Gadgets in April I still have yet to receive it. I sent several emails and tried calling but no answer on either. Judging by the reviews these people are crooks. Don't buy anything from these people!

+3

I ordered the rinseless cleaner in June. Paid with PayPal. They deny any knowledge of my order. They say I must have ordered from another company (even though they were paid. Refuse to refund my money and PayPal won't get me a refund until sometime in August. PayPal insists I have to try to resolve issue with Johnson's Gadgets. I have tried to resolve this but how do you deal with a company that takes your money and claims you never ordered from them and never paid them.

+1

I had the same trouble! Ordered the degreaser in April and its almost August now! I have tried calling but they don't answer the phone and when you try emailing them they don't return your email!

I purchase the Bubble Cleaner. I finally received this product after several complaints to PayPal and five months of waiting. Upon receipt of this item it was a 4 ounce bottle, very small compared to the advertisement ad. Very disappointed in how this product worked simply it did not. I would not recommend this product or Johnson gadgets. In short I paid $25 including shipping waiting five months for an item that did not work. Finally I did request a refund several times with no response. They guarantee full reimbursement if not completely satisfied which again is false advertisement buyer beware!

+4

My name rs Blanca Gonzalez I live In 536 Monroe Ave Elizabeth NJ I buy from you company a spray cleaning that is suposse to be so good and thet never send the spray and charge me double and I pay with Paypal and my bank now I need my money back I dont want the spray anymore and I need my moner before I report you .I buy the item in aPRIL Thank you, need to hear soon about the problem.

+4

Yup me to i order on June 2 and still haven’t got my package still waiting on it to arrive

+3

I ordered 2 bottles of their cleaning spray. They have my money but I haven't seen the product yet.

+4

I ordered 1 bottle. Paid $25.99 through PayPal. They deny ever getting the order and told me I probably ordered from a different company. They were paid by PayPal. The payment went to them.

I ordered on March 30th. I emailed on July 1st and got a response 2 days later. My package arrived July 5th. No invoice. No directions. No ingredients list. Nothing. Looks like a bottle of bubbles I would buy at the Dollar Tree! Total waste of money!

I guess im like countless others , i too ordered and have not recieved the product, yet i still continue to see the advertisement which makes me very angry. Can we report this to theBBB something should be done about this

+3
- Homestead, PA, USA

I purchased what’s called a bubble cleaner in May. It is now July and still I have not received my purchase. So I sent the company an email, informing them of this and asked for a refund at which time the replied back with only two options:  1.) A 20% refund and 30% discount or 2.) A 50% discount on my next purchase. I then replied back that I was not interested and that I just wanted a refund and their response was the same email they sent before. I read reviews and not to my surprise, more than several people are still waiting for their purchase and some have been waiting for more than 3 months. I feel this company is scamming people out of there money and should be investigated. Thank You

+3

I ordered mine April 8, to Mesa AZ it was received July 14, i have not yet tried the product , but like others have said price related to size seems ridiculous and No ingredients Label. Also they made it appear as if the order had been placed and shipped same-day, (not) money was definitely debited from my account the same day. I have a customer service number but no one apparently answers it. Unless I see a miracle product when I try it I get this??????

I, too, didn't receive a product I ordered but was charged for. However, I sent an email to [email protected] and received a response within 2 days. "We're sorry that you have not received any update from us with regards to your order. We had some issues with our support's email address but is now back on track.Upon checking, it appears that your order was lost during the shipping process as there is no movement on its tracking We sincerely apologize for the inconvenience and delay."

Let's see if the cleaner follows.

+3

I got the exact same email. Then they sent email stating that I must have ordered from another company as they never received an order nor payment from me. PayPal no help in getting my money returned.

Ordered awhile ago and money was taken. Order #118828 Cannot get a reply to any emails sent. Seems I'm not the only one

+2

I ORDERED THE NO WIPE FOAMING CLEANER FROM JOHNSONS GADGETS ON 4/1/2020 AND AS OF TODAY 6/27/2020 HAVENT RECEIVED IT I KEEP ASKING FOR MY MONEY BACK AND THEY KEEP SAYING SORRY FOR THE INCONVENIENCE ITS ON ITS WAY. WHAT BULL CRAP THEY SUCK DO NOT BUY FROM THESE CRIMINALS

+2

You wanna know something? I'm currently going thru the same thing now. My mother wanted this stuff so I ordered it for her. Its been 4 wks and nothing has changed nor have I received the product. I've requested thru the company to cancel the order and gt the same response, twice. I've now contacted Paypal and started an investigation to get my money back. My next move is to contact my bank, Navy Federal. At least then I now that I'll get my money back from them and they'll investigate whatever they need to with the company directly. At this point I just want to be made whole.

Wow! So i was about to purchase the product through fb but got sidetracked and closed out never put in my credit card info just my name address and email weird part is i got an email about the product which was weird because i never completed the transaction. Then the next morning got a text message on my phone about the product. My info was still stored in the transaction page. I changed it and opted to stop emails. BeWare ! Definitely a scam!

+2

I ordered the All-purpose Rinse Free Cleaning Spray on March 31, 2020. Just received it today after multiple emails, and delays. They sent (cleaning "Bubble Mix") with no directions in a SMALL BOTTLE it did not even contain a list of ingredients, or directions for use. Total rip off for $19.99! Do not buys from these scammers!

+2
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PO Box 6368, Rosemead, CA 91770, USA

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johnsonsgadgetsshop.co

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