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Homerelaxofficial.com Reports & Reviews (1)

- State College, PA, USA • May 20, 2025
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I ordered 12 lamps from this company called Home Relax-I used the "SHOP APP" to order the lamps. I ordered them under my email address *********************. When the lamps arrived, half of them were broken and none of them stayed charged to light up. I ordered them for my new restaurant to put on the tables and these lamps are the lowest quality lamps I have ever seen. I tried emailing them 8 times now. I tried calling the phone number but I have had no one answer me to be able to return these lamps and get my money back. The number they provide is: +49 178 9827169. When I use the international exit code to call out to a Germany phone number, it still doesn't connect me to anyone. On their website it says they are a risk free guarantee.

OUR RISK FREE GUARANTEE

OUR PROMISE: Fall In Love With Home Decor Products Or Get Your Money Back!

We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee. If you are not happy with your purchase, please contact our support at [email protected] within 30 days for a refund.

Buying items online can be a daunting task, so we want you to be aware of the absolute ZERO risks in buying something from us and trying it out. If you don't like it, no hard feelings, we'll make it right.

This is the email confirmation of my order:

HomeRelaxOfficial ORDER #7343

Thank you for your purchase!

Hi *********, we're getting your order ready to be shipped. We will notify you when it has been sent.

Please keep in mind that if you ordered multiple products, it's possible that we have to send them in separate packages. If you receive your order and it's not complete, please be patient, the rest of your order will follow.

View your order

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Order summary

Shipping insurance × 1

99.98

$99.98

Rechargeable Mushroom Table Lamp × 7

Yellow

$693.00

Rechargeable Mushroom Table Lamp × 5

Green

$495.00

Subtotal

$1,287.98

Shipping

$9.95

Taxes

$0.00

Total

$1,297.93 USD

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