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[email protected] Reports & Reviews (1)

- Knoxville, TN, USA • Mar 18, 2026

I placed my order with the “company” that goes by Nuora. After placing the order I realized this is not a legit company. Right away, within the hour I asked for a cancellation. Days later they contacted me and said it’s been shipped. A month later, I hadn’t received the item. I asked for a full refund multiple times and days. Eventually they said instead of a refund they would resend the item.

I did receive the item and the same day I emailed to send them the information they need to return. The return email doesn’t work. Neither does their customer service email. So at this time I have no idea how to get a refund and send this item back. I have canceled my credit card because after they charged my card a $1.00 fraud charge was flagged out of country.

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