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Hanson Wade alias / Jenna Warren alias / April Van alias Employment Phishing Fake Check and Identity Theft Scam

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Hanson Wade alias / Jenna Warren alias / April Van alias Employment Phishing Fake Check and Identity Theft Scam Reports & Reviews (1)

- Coppell, TX, USA • Apr 28, 2025

I had originally applied on indeed and received and email from a Jenna Warren with an email address of [email protected] stating:

We have received your job application for the Remote Customer Service Representative

To proceed, please send job code CSR/10 to April Van at??

[email protected] ?

You must live in USA to be considered for this role

We appreciate your interest and look forward to hearing from you.

Regards,?

HANSON WADE

I thought it was interesting because it was supposed to go to a different persons email it did not have my email in the CC or BB. And the signature was not of Jenna Warren. So I proceeded to email April Van with the code.

Later on I received an email from April Van. This is what it said:

Good Morning,

I hope this email finds you well. I came across your resume, which was suggested to me for the position of Customer Service Representatives I'm reaching out to you with an urgent recruitment opportunity to replace my current Personal Assistant and CSR personnel.

Job Overview:

I am seeking a friendly, simple, and trustworthy assistant who can handle customer service tasks and provide administrative support. This is a remote position, offering flexibility as a full-time or part-time job. The working hours will be between 5 to 8 hours daily, with the possibility of increasing hours if desired.

Job Responsibilities:

- Compile, sort, and verify customer issues and data

- Assist the HR Manager

- Maintain logs of activities and completed work

- Perform typing and data entry tasks

- Receive calls, texts, and emails on my behalf

- Book appointments and flight reservations

Requirements:

- Ability to maintain confidentiality

- High level of integrity and honesty

- Organizational skills and ability to prioritize tasks

- Self-motivated and proactive approach

- Flexibility and adaptability

About Me:

My name is April Van, and I'm an Artist and HR Consultant for Hanson Wade. I travel frequently for consultations and art-related business. I have a large client base, including companies, individuals, and institutions.

Due to my busy schedule, I require a reliable Personal Assistant and CSR personnel to handle client issues and provide administrative support. I am willing to offer a competitive hourly rate of $35, plus a reasonable sign-on bonus.

To proceed, I would like you to answer the following questionnaire:

- Have you worked as a CSR or Personal Assistant before?

- Can you take this as a primary job?

- If secondary, how many hours does your primary job require?

- Do you have a professional reference?

- How many hours are you willing to devote to this role?

- What do you understand about privacy and code of conduct?

- Describe yourself.

- Are you willing to give your best effort in working with me?

I look forward to your prompt response.

Best regards,

April Van

I ended up sending my answers to the questionnaire and she replied:

Thank you for your response. After reviewing your answers to the questionnaire, I am pleased to inform you that your application has been successful, and you have been accepted as my Personal Assistant/CSR personnel.

Due to my current commitments in Toronto, Canada, I regret that we cannot meet in person before you start. However, I have work ready for you to begin immediately. We will schedule a meeting upon my return to discuss further briefings and tax documents.

To facilitate your work, I will provide funds for the necessary equipment, including internet facilities. You will also be required to obtain a mobile number for this job. A sign-on bonus, including supplies, will be included in the equipment funds.

Below is the list of equipment that will be shipped to you:

* HP business machine Notebook (Intel(R) Pentium(R) Dual CPU T2330 @1.60GHz 1.60GHz)

* Printer, Scanner & Fax machine (ALL IN ONE)

* Microsoft Office and Microsoft Operating Systems (Service Pack 2)

* Kaspersky Internet Security application installed on the Laptop

* A separate cell phone for work-related communication

* A time tracker to calculate time spent during work periods

* HP Laptop/Notebook hard-case (Logo Imprinted) for mobility

* Additional software for accuracy, speed of data processing, time monitoring, and effectiveness

Please note that you will not be required to spend personal funds on these purchases. I will provide the necessary funds to cover the equipment and shipping costs.

To proceed, please provide the following information:

1. How many hours are you willing to work per day?

2. What time range do you prefer?

3. What is your phone network carrier?

4. What is your preferred payroll interval (weekly or bi-weekly)?

5. What is your preferred payroll method (check or direct transfer)?

6. What bank do you operate with (please provide the bank name only)?

Additionally, please re-confirm your contact details:

Name: _________________________________

Address/Apt No.: _________________________________

City: _________________________________

State: _________________________________

Zip Code: _________________________________

Phone # (home): _________________________________

Cell # : _________________________________

Email: _________________________________

I look forward to receiving your prompt response and starting our working relationship.

Best regards,

April Van

I did however send the information but no personal identification such as a SSN or Bank numbers. Just the standard name, email address, address, and phone number. Which anyone can find on any of my socials or on any website I shop from. Then I decided to look up all the information for the actual Hanson Wade company and their interview process is stated on their website. Then I looked up April Van and the company name, and ran across this thread to report scams. And I saw that someone else has also been scammed by this email. It's disappointing but I'm happy I listened to my gut feelings.

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