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Google Reports & Reviews (61)

- Plains, MT, USA

Google keeps sending me emails several times a day about hotel deals that I'm not interested in at all and they block a return email.

called claiming to be google and wanted to improve our "presence"

Received a Robocall from Saint Marks, FL at our Church and they claimed to be Google and they wanted to "verify" our account on Google and Google maps. They went through all of the public information on our Church from Google Maps, and said for a one time fee of $199 that they could set up our "business" account so that our Church would pop up on more Google searches. One person transferred me to another person to verify and start the process for payment. He verified the information then said he would be sending out verification via email, but needed a credit card number first. Then I realized I had no way to know if it was Google or not, so I hung up.

This person is calling me about a Google listing that I have for my company. However he claims to be a, verification manager at Google, that verifies business listings. He identified as ***** and has a Middle Eastern accent. ***** attempted to charge me $15 for a listing fee. However, Google’s services for businesses is free.

Uses fake "Google" apps to control your phone and use your identity into to create fake accounts to transfer data and funds illegally.
Sends fake emails to get account info and uses the following address:

received this email to let you know about important changes to your Google Account and services.
© 2022 Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

A representative names Jason Perez called and stated that he was my "personal Google representative" and then continued to verify information located on our google page. He stated that for $5 that he could get leads generated through google for our business. He did send us a user agreement but rushed us through the process to click the link to accept the terms. No where did he verbally state that he was working for a pay per click marketing firm.

- Arlington, TN, USA

I get a lot of your business isn’t verified on google calls but I know it is so I typically don’t answer. First gentleman called from a NY area code asked for basic stuff why haven’t you answered and verified I said I did then he transferred me to Stephen at a 1800 number. This gentleman also sounded legit saying he was from google. Sent me a private verification code from a DC area code which raised second red flag. We got disconnected I began searching the numbers found complaints. He immediately called back from an Ohio area code first thing he asked was $99 one time and recurring fee to verify my google listing and get it off a hold which was untrue. He used recent updates I’ve made and public information from my google page to sound credible. He used the name Stephen at ext. 701. I called back and asked for the company name the woman stuttered and said um we do stuff for google maps etc. Stephen called back asking for the fee I laughed and said my account is not on hold it shows up from any computer and he hung up on me. Oh I also got a call from a Washington DC area at some point in all this mess also from them. Changing my passwords now just in case.

The call starts from machine telling “We have been trying to reach you numerous of time to discuss address verification at GoogleMyBusiness. Please, press 1 to speak with representative”. After pressing 1 nice lady will talk to you and discuss “key” words that needs to be added to you Google listing so you can attract more customer. She will ask questions about your business like: legal name, address, working hour, etc. Everything she can see on Google she will ask and pretend that she fill all the information. Then she helps to choose “key” words and tells about one time fee, that you can deduct from your taxes as expenses. Then you get transferred to senior marketing representative who asks you exactly the same questions as the First Lady did and then tell that only today and only for your business there is a discount and you need to pay only $175.95 to activate all the information that you provided. They also ask if COVID effected your business and all other stuff to “prove” their seriousness. After, they ask about name of the credit card you are going to use and what I did, is I said that I don’t know which card I am going to use to process this transaction. The person on the phone for frustrated and were treating me like [censored]ed. I explained, that we have different cards and names on cards that we use in our business to process or payments. He calmed down. When I told, that I cannot pay right now, because I am not the only legal owner of the business we was almost screaming at me. Then he started blaming me on “why you didn’t tell that earlier? Are you serious? Are we just wasting each other’s time?” Finally he started explaining me that I’d I will not pay right now, all the information that I provided is going to be lost and next time I would need to enter everything again. I agreed to do that next time and he hung up.

- Sandusky, OH, USA

Entered by Staff - LJ - 8-10-20

I received an Email that appeared to be from Google. I clicked on the Email. Compensation from Google. Mentioned a court in Texas. Wanted me to fill out a form with my bank routing information. I did not fill out the form or provide information. I do not have their Email.

These scammers claim to be Google. They tell you that your business is not verified. They want to know address, hours of operation and so forth. After that they want you to give them a credit card number to pay for their services. These people are so rude and ignorant. Please stop them. They call so much I can't do my work

They claim to be Google. They say your business is not vrified with Google. These people are making my life hell. They call so much.

They call claiming to be Google. They say the business is not verified with Google so it wont show up when people search. They have been told we know its a scam and they still call. They want information about the business and a credit card number. the numbers say they are not in service when you try to call them back. These people call so much they hinder my work process.

They claim to be Google. Its really getting out of control. They call so many times a day it causes me to get behind on my work.

I googled "Google's" customer service number, 800-266-2549. An Indian man answered. I gave him all of my persoal info becuase I thought I was calling Google. Then he said they were doing a survey, and wanted to know how my money was going. He said I could send people money, and keep $300. So, I changed all my passwords and account info. He called back, and asked for the new passwords, but I didn't give it to him.

- Pipe Creek, TX, USA

Called the above number to try and access my google business account. Ex partner in my business has the log in info and not responding to give me the info. So I called what I thought was Google Support and they requested I buy Google Play cards (in the amount of 600 total) to help with the account verification. After the purchase I wasn’t really given the help I needed. Terminated the call. Called me bank to cancel the $$ transactions but they couldn’t do it. When I called back to see what now happens with the Google Play cards, they said they needed 200 more in additional cards. I said that wasn’t going to happen and they said they wouldn’t be able to help with my account. Thinking this is not legit Google. So I’m reporting.

- Post Falls, ID, USA

Got a call stating they were from Google and that I needed to verify and claim my business so I can keto my business out there on google. They wanted a 1 time fee of over $500.00 but then said I might be eligible for a discount. Like military, years of business, etc. etc. when I asked questions he was very rude about it and was very demanding that I pay him the money or my business would no longer be found on google. We went round and round for a while then when I said that I needed time to verify him and investigate he hung up.

- Toledo, OH, USA

Robo call-This is an important message do not hang up the phone your Google business listing is at risk of displaying incorrectly we tried numerous times to contact you by telephone so we can check the status of your listing this will only take a few minutes of your time press one so we can quickly check the status of your Google listing to ensure it's active if your Google listing is suspended or deleted your business will not be shown causing customers to think you're no longer open for business press one now to check the status of your Google listing if you're the business owner press one now Press 2 to be removed from this list.

Per business owner: "A number claiming to be Google calls me up to 20 times a day, stating that they will show me as closed. Other times, they say they will show incorrect information or ask for money. It is usually different people and all speak clearly. They call using different numbers. I have asked them to stop calling me, but they haven't."

an automated phone call...calls multiple times a day stating they are google and need to verify the business and if we don't verify customers won't be able to find our business. we are a state government agency

- Perryville, MO, USA

They're calling saying that my Google (Business) listing is out of date and we have to update it, otherwise, people won't be able to get a hold of us. I have asked numerous times to be removed from their list and they keep calling anyway. We don't have a business and have told them as much.

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