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FBM Reports & Reviews (160)

Carleen S. Feb 7, 2021

I ordered 5 pairs of crocs from these scam artists in mid January. I ordered 2 pair burgundy lined crocs, 2 pair of black lined crocs, and 1 pair or men’s black all terrain crocs. I received 2 pairs of brown unlined fake crocs, 2 pair of kids lined fake crocs (size is 4 sizes smaller than the real crocs) and 1 pair of cheaply made blue crocs. Not one thing was correct and they looked as if they had been spray painted. This company intentionally sent out the wrong items just to say they sent something so they can keep my money. I made a complaint with my credit card. I want my $160.00 back.

+2

File a claim.

I ordered a '50's Chevy 3100 All Steel Toolbox and received a plastic box. I would like my Toolbox I ordered or a refund plus interest.

I like another person scamed received a tine plastic box instead of my 1950 chevy front end tool box

+1

What he shipped me is a $3 piece of plastic I ordered a $79 deal 1950 chevy pickup truck tool box I want my money back or I want my 1950 steel pickup truck tool box

+2

I ordered a pair of pink Post Malone Crocs... spent $70 and got a plain [censored] pair of pink crocs worth like $20. What a [censored]ing joke. No one will respond to me.. this is such bull[censored].

I clicked on an ad on FB ( stupid I know). The website is using Tiffany’s logo and it looked like a Tiffany sale. I ordered a ring and earrings. Received the package and neither item is what I ordered. I’ve emailed the company and replied to their order confirmation email. They scammed me out of $192. Website is https://www.oqsghj.shop/index.php?main_page=cms_page&cpID=2

They totally ripped off the Tiffany logo and containers.

+1

I ordered Maui Jim sunglasses that were feature on the Facebook ad, but what I ordered was not delivered, and the product that arrives was something worth $5.00, not the $60 I paid. This company sells a fake product.

+1

I need to return merchandise ordered. No return merchandise information was provided. It was for a Patagonia coat - which is obviously a fake. I need to have my $169.00 refunded.

+3

I bought crocs not the right pair supposed to have strawberry on them just plain white!

+1

I purchased a pair of sunglasses from MauiJim.com. I received a damaged incorrect pair of sunglasses. The sunglasses came from FBM at 13181 Crossroads Pkwy N City of Industry, CA 91746
They will not send me the correct item I ordered. I filed a complaint with the BBB as well.

+2

Trying to return product decided didn’t want n never been used

+2

We received a bunch of trash. None of the items we ordered arrived! Literally nothing that we ordered arrived. This will unfortunately teach us to NEVER EVER ORDER anything off of Facebook advertisers. We were ripped off over $150.00 USD...DO NOT ORDER ANYTHING FROM THE THIEVES known as FBM from City of Industry, CA 91748.

+1

Did not receive what I ordered What a bunch a rip Off

I put in an order for a white sweater and a navy coat. It debited out of my account to Brynnshop DEC 29 2020
DBT CRD brynnshop CARD#7152 brynnshop Orpington GB 884905
Amount: negative fifty dollars and eighty eight cents – $50.88
I have tried to contact them numerous times and it keeps telling me to try later.
I received a package 1-18-2021 from the FBM return address. It was a ring ??‍♀️I never ordered a ring or would I ever.
I have tried to contact them but their site always says to try again later.

+1

Like Jldphn, I believe a transaction I thought was being placed on rothys.com was hijacked via a shop.com icon (free shipping). I purchased on 11.29 and a shipment arrived the week after the Christm[censored]iday. It did contain two handbags and a pair of shoes but not what I order, no return information and definitely knockoffs. Looks like the transactions was handled by Paypal (I don't use the service) so being disputed. Only information included in the shipment was the shipping label - Shipping Dept; FBM 13181 Crossroad Pkwy N City of Industry CA 91746

Recently purchased a switch blade knife from Top Hat auctions. The spring inside the knife is bent and the blade does not come all the way out. I could send it back to Top Hat for a replacement but I am afraid it will get lost in the shuffle. Can I deal with you on this problem?

I ordered 4 pair of Crocs - all based on the size of Crocs currently owned. None of them are true to size. Need to return. Who do I contact to return them?

I ordered two pairs of Maui Jim rootbeer colored Lighthouse sunglasses. I have had a couple of these pairs already and they gave a very good price advertised. Received entirely different pairs of sunglasses that are thicker, blue, men's sunglasses. What the h__l! These don't do me any good! I do not want. ?

Ordered 2 pairs of lined crocs with on dec 13, 2020, finally received the order on January 9th, Not lined, wrong size and wrong colors. SCAM, Paypal case opened.

- Bluffton, SC, USA

Dec. 21, 2020, I ordered a pair of sunglasses from https://www.mauijimoptic.com. Upon receipt, I noticed this was not the pair I ordered.

Here is what I wrote:

Good Afternoon, I just received my sunglass order# MJ95LL-10000775. However, the sunglasses received are not the pair I ordered. Per your website, mine should have been "South Swell" which is rectangular in shape. The ones I received are round-shaped and appear to be "Koko Head" style. I would like to return these for a full refund due to the fact they are not the pair I ordered. Please let me know what I need to return these, at no charge to me, as it was a mistake on your packaging department. Your assistance is greatly appreciated. Connie Holler-Martel

This was their response:

Hello,

Thank you for your reply. we are so sorry for this situation.

Sorry for sending you the wrong style, but the items you ordered before are out of stock now.

For this case, we will give you some discount as compensation when you order next time.

or you can pay us partial money, then you can choose other styles you like on our website, you don't have to pay the freight.

Anyway, the items are also nice and good, would you like to keep them, if so, we are willing give you refund of 10% as compensation

Thank you for your time and understanding.

Have a good day

Ashley

I have written a few more requests but to no avail. I even asked for a manager/supervisor but "Ashley" is not cooperating. I am not getting anywhere. "Ashley" just keeps writing the same discount option. I feel this is just another scam and I want to make sure others are aware of it. I know I have lost my money but the next person doesn't lose even more.

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FBM Contacts

FBM associated photos:


Address:

FBM 13181 Crossroads pkwy N, city of Industry, CA 91746, USA

Phone:


Website:

www.shop.com

This website was reported to be associated with FBM.


www.neilmeet.com

This website was reported to be associated with FBM.


ymxfootwearshop.site

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with FBM, but after several inspections we’ve come to the conclusion that this domain is no longer active.


www.crocsummers.com

This website was reported to be associated with FBM.


www.crocodilesandals.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with FBM, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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