Enhance Health Alliance Reports & Reviews (1)
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If you know any contact information for Enhance Health Alliance, help other victims by adding it!
Support (Endure Health Alliance)
Feb 14, 2023, 17:03 EST
Hello ******,
Thank you for getting in touch with us once again,
First, let me apologize for the issues you are having, I can assure you we are not here to play any games and we really want to get this issue resolved as much as you do, maybe even more than you do. Now, the email address that was sent to you by the previous agent is to make you aware of what email your check is being sent from, also I am attaching a picture of what your check looks like below, now the email with your check has been sent for a 4th time, and your maintaining that you have not seen this email, I am very sure if you double-check inbox or spam, you may come across it there.
However, if it is still a case you insist the email is not there, that says " Paynote" and "seamlesschecks.com" please provide us with another email address or an email address that is associated with a PayPal account, this way with PayPal, your email confirmation comes directly from them, you need to also ensure that your mailbox is not full, as this can cause the emails being sent to not come into your inbox.
Please review the email and get back to us so we can have this issue resolved ASAP!!!
Regards
Ashley
Customer Support Lead
Attachment(s)
MicrosoftTeams-image (48).png
Support (Endure Health Alliance)
Feb 14, 2023, 17:00 EST
Hello ******,
Thank you for getting in touch with us once again,
First, let me apologize for the issues you are having, I can assure you were are not here to play any games and we really want to get this issue resolved as much as you do, maybe even more than you do. Now, the email address that was sent to you by the previous agent is to make you aware of what email your check is being sent from, also I am attaching a picture of what your check looks like below, now the email with your check has been sent for a 4 time, and your maintaining that you have not seen this email, I am very sure if you double-check inbox or spam, you may come across it there.
However, if it is still a case you insist the email is not there, that says " Paynote" and "seamlesschecks.com" please provide us with another email address or an email address that is associated with a PayPal account, this way with PayPal, your email confirmation comes directly from them, you need to also ensure that your mailbox is not full, as this can cause the emails being sent to not come into your inbox.
Please review the email and get back to us so we can have this issue resolved ASAP!!!
Regards
Ashley
Customer Support Lead
Attachment(s)
MicrosoftTeams-image (48).png
****** **** Feb 14, 2023, 16:35 EST
OKAY MOESHA,
IAM NOT PLAYING YOUR GAME ANY LONGER. AS SURE AS YOU SENT ME THESE E-MAILS, YOU CAN SEND MY REFUND.
THIS BOGATS E-MAIL "[email protected]" NOT IN ANY OF MY G-MAIL ADDRESSES. SEND ME MY MONEY!
****** ** ***** **************** ** ******* ****** ********* ************ On Tuesday, February 14, 2023 at 10:22:48 AM MST, Customer Support (Support) <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 14, 2023, 12:22 EST
Hello ******,
Thank you for contacting us back.
We do apologize for the inconvenience. Upon reviewing your account I am seeing that the check was sent to you by [email protected]. You can type that email to see if you have gotten any message from them.
Please let me know if you have any questions.
Best Regards,
Moesha
****** **** Feb 13, 2023, 21:02 EST
HELLO AGAIN;
YOU STATED I WOULD RECEIVED MY REFUND IN 48 HRS. NO SUCH LUCK, YOU GOT ME AGAIN, YOU CAN STALL ALL YOU WANT, BUT THIS IS NOT GOING AWAY UNTIL MY $194 IS REFUNDED.
NOW, I AM TRULY UPSET.....I MADE SURE I CHECKED ALL MY SPAM MAIL AND TRASH OVER 1,334 E-MAILS AND NOTHING FROM YOUR OFFICE.
IF I DO NOT GET THESE FUNDS BY TO MORROW, YOU LEAVE ME NO CHOICE BY TO ELEVATE THE SITUATION, STARTING WITH THE BBB, FACEBOOK, UTUBE, AND ANY OTHER MEADIA OUT THERE AND I DO BELIEVE THIS WILL COST YOU MORE.
UNSATISFIDED CUSTOMER,
****** ** ***** **************** ** ******* ****** ********* ************ On Saturday, February 11, 2023 at 10:17:58 AM MST, Customer Support (Support) <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 11, 2023, 12:17 EST
Hi ******,
Thank you for contacting us!
You are welcome. Hope you enjoy the rest of your day.
Please let me know if you have any questions.
Be Blessed!
Keona
****** **** Feb 10, 2023, 22:48 EST
Dear Keona:
I appreciate your positive response to my request of refund of $194. Upon receipt I will confirm.
Thank you,
****** ** ***** **************** ** ******* ****** ********* ************ On Friday, February 10, 2023 at 12:06:26 PM MST, Customer Support (Support) <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 10, 2023, 14:06 EST
Hello ******,
Thank you for getting back to me.
I do apologize for the inconvenience. A virtual cheque was indeed sent to your email address. However, we are gonna go ahead to resend that email to your email address in the next 48 hours you will see an email by the name of seamless checks, you will then click on it and follow the instructions. Please note we are not able to see your banking information. I do apologize for the inconvenience once more.
Please let me know if you have any questions.
Be Blessed!!
Keona
****** **** Feb 10, 2023, 12:52 EST
Moesha,
Now, you are repeating yourself....WHERE IS THE VIRUIAL CHECK? NOT A HAPPY CUSTOMER!
****** ** ***** **************** ** ******* ****** ********* ************ On Thursday, February 9, 2023 at 09:09:19 AM MST, Customer Support (Support) <[email protected]> wrote:
****** **** Feb 10, 2023, 12:36 EST
Hello Moesha,
Your explanation is quite clear, however WHY have I not received the Virtual Check which was promised to be delivered in 7-10 days as far back as Oct 2022. NOW, I have been communicating with your STAFF since Oct 2022.
Now, I have no choice but to go formal to get my $194 back.
Respectfully,
****** ** ****, **************** ** ******* ****** ********* ************ On Friday, February 10, 2023 at 10:01:54 AM MST, Support <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 9, 2023, 11:09 EST
Hello ******,
Thank you for contacting us back.
I completely understand, In the previous email that the agent sent you on 11/16/2022, she stated that while issuing the refund it was declined, Normally when that happens we go ahead to offer two choices Paypal or a virtual check. And the reason for that is once a customer no longer uses a card that they use to place an order the system won't allow us to add a new card.
Please let me know if you have any questions.
Best Regards,
Moesha
****** **** Feb 7, 2023, 19:48 EST
This is a follow-up to your previous request #****** "Refund Status"
Hello,
It me again. As you know, I have requested my $194.00 refund and I still have not received my funds. In my last e-mail, I stated "this is not going to go away". My next step is to file through the credit card agency of fraud charges to my visa card.
I have been truing to get my refund since Oct 2022.
Sincerely,
****** ** ***** **************** ** ******* ****** ********* ************ On Monday, November 14, 2022 at 12:49:50 PM MST, Support <[email protected]> wrote:
This email is a service from Endure Health Alliance. Delivered by Zendesk
[DX5004-X3MO3]
****** **** Feb 13, 2023, 21:02 EST
HELLO AGAIN;
YOU STATED I WOULD RECEIVED MY REFUND IN 48 HRS. NO SUCH LUCK, YOU GOT ME AGAIN, YOU CAN STALL ALL YOU WANT, BUT THIS IS NOT GOING AWAY UNTIL MY $194 IS REFUNDED.
NOW, I AM TRULY UPSET.....I MADE SURE I CHECKED ALL MY SPAM MAIL AND TRASH OVER 1,334 E-MAILS AND NOTHING FROM YOUR OFFICE.
IF I DO NOT GET THESE FUNDS BY TO MORROW, YOU LEAVE ME NO CHOICE BY TO ELEVATE THE SITUATION, STARTING WITH THE BBB, FACEBOOK, UTUBE, AND ANY OTHER MEADIA OUT THERE AND I DO BELIEVE THIS WILL COST YOU MORE.
UNSATISFIDED CUSTOMER,
****** ** ***** **************** ** ******* ****** ********* ************ On Saturday, February 11, 2023 at 10:17:58 AM MST, Customer Support (Support) <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 11, 2023, 12:17 EST
Hi ******,
Thank you for contacting us!
You are welcome. Hope you enjoy the rest of your day.
Please let me know if you have any questions.
Be Blessed!
Keona
****** **** Feb 10, 2023, 22:48 EST
Dear Keona:
I appreciate your positive response to my request of refund of $194. Upon receipt I will confirm.
Thank you,
****** ** ***** **************** ** ******* ****** ********* ************ On Friday, February 10, 2023 at 12:06:26 PM MST, Customer Support (Support) <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 10, 2023, 14:06 EST
Hello ******,
Thank you for getting back to me.
I do apologize for the inconvenience. A virtual cheque was indeed sent to your email address. However, we are gonna go ahead to resend that email to your email address in the next 48 hours you will see an email by the name of seamless checks, you will then click on it and follow the instructions. Please note we are not able to see your banking information. I do apologize for the inconvenience once more.
Please let me know if you have any questions.
Be Blessed!!
Keona
****** **** Feb 10, 2023, 12:52 EST
Moesha,
Now, you are repeating yourself....WHERE IS THE VIRUIAL CHECK? NOT A HAPPY CUSTOMER!
****** ** ***** **************** ** ******* ****** ********* ************ On Thursday, February 9, 2023 at 09:09:19 AM MST, Customer Support (Support) <[email protected]> wrote:
****** **** *** *** ***** ***** *** Hello Moesha,
Your explanation is quite clear, however WHY have I not received the Virtual Check which was promised to be delivered in 7-10 days as far back as Oct 2022. NOW, I have been communicating with your STAFF since Oct 2022.
Now, I have no choice but to go formal to get my $194 back.
Respectfully,
****** ** ***** **************** ** ******* ****** ********* ************ On Friday, February 10, 2023 at 10:01:54 AM MST, Support <[email protected]> wrote:
Customer Support (Endure Health Alliance)
Feb 9, 2023, 11:09 EST
Hello ******,
Thank you for contacting us back.
I completely understand, In the previous email that the agent sent you on 11/16/2022, she stated that while issuing the refund it was declined, Normally when that happens we go ahead to offer two choices Paypal or a virtual check. And the reason for that is once a customer no longer uses a card that they use to place an order the system won't allow us to add a new card.
Please let me know if you have any questions.
Best Regards,
Moesha
****** **** Feb 7, 2023, 19:48 EST
This is a follow-up to your previous request #215656 "Refund Status"
Hello,
It me again. As you know, I have requested my $194.00 refund and I still have not received my funds. In my last e-mail, I stated "this is not going to go away". My next step is to file through the credit card agency of fraud charges to my visa card.
I have been truing to get my refund since Oct 2022.
Sincerely,
****** ** ***** **************** ** ******* ****** ********* ************ On Monday, November 14, 2022 at 12:49:50 PM MST, Support <[email protected]> wrote:
****** **** Feb 7, 2023, 19:48 EST
This is a follow-up to your previous request #215656 "Refund Status"
Hello,
It me again. As you know, I have requested my $194.00 refund and I still have not received my funds. In my last e-mail, I stated "this is not going to go away". My next step is to file through the credit card agency of fraud charges to my visa card.
I have been trying to get my refund since Oct 2022.
Sincerely,
****** ** ***** **************** ** ******* ****** ********* ************ On Monday, November 14, 2022 at 12:49:50 PM MST, Support <[email protected]> wrote:
This is a track record of the communication process inorder to get a refund of $194.00</[email protected]></orders@endurehealthalliance....⇄