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Energy Fit Wear

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Energy Fit Wear Reports & Reviews (37)

Victim Location 44667
Total money lost $22.91
Type of a scam Online Purchase

I purchased a pair of leggings and the tracking info said they were "returned to sender". I contacted the help line and a lady "sent me a replacement pair". I never received any tracking information on that pair. A second lady after I reached out again said they have an influx in orders and I would receive it but it would be delayed. Here we are 34 days later and I still haven't received anything I've paid for OR a replacement pair. Now they won't return any of my email when asking for a refund.

Absolutely terrible company. They took my money and still have not shipped my order after 3 weeks. I have e-mailed them five times and called five more time and have not gotten a response. Terrible company, well not even a company. They are internet scammers

Victim Location 07606
Total money lost $37.81
Type of a scam Online Purchase

Spent $37.81 and never received product or a response from business.order # ***

Victim Location 70726
Total money lost $24.99
Type of a scam Online Purchase

On are about 9/16/2019 I placed an order from Energy fit wear I payed for express shipping on are about 9/18/2019i haven't gotten my order so I emailed the company some guy answered me back saying he is one of the owners he said he was going to check on my order then he said there was a back log of orders he said I would get my order in a couple of days well I didn't so I tried contacting them again from 9/19/2019 until 9/26/2019 because I still haven't received my order yet and they are ignoring me now from 9/19/2019 until 9/26/2019.

Victim Location 76549
Total money lost $44
Type of a scam Online Purchase

I have ordered something from this company and they have not send me anything over a month ago and i have tried to reach them but only get that they will ship soon but it does not happen

Victim Location 88012
Total money lost $40
Type of a scam Online Purchase

This company “Energy Fit” is not a real business. I bought two pair of leggings from them. After four days I still hadn’t received a tracking so I contacted them and received this message,

“I completely understand your frustration and sincerely apologize for the delay. We were a bit backed up on orders but they are shipping out as of Monday. We are hoping to get caught up by next week. You will receive an email with tracking information as soon as it ships.

Best,

Ben”

After that, I contacted them four more times and they never got back to me! Three weeks later I still hadn’t received a tracking number or the merchandise I ordered. They stopped all communication with me and still got their money! Be careful DO NOT purchase from this company.

Victim Location 68114
Total money lost $37
Type of a scam Online Purchase

I ordered 2 pairs of leggings... recieved an order confirmation, they took my money, but have not sent me a confirmation of when they will be delivered... they will not respond to my multiple emails asking for my money back... they are SCAMMERS

I wanted to introduce myself, my name is Stephanie and I am with Energy Fit Wear customer care team. Thank you for reaching out to us, let me begin by apologizing for the delayed response, we've had an overwhelming number of people reach out to us recently, but we're working tirelessly to get back to everyone as soon as possible!

First off, I wanted to say thank you for being a loyal customer! At Energy Fit Wear your happiness is our #1 priority. We take a hands-on approach and maintain an open line of communication at all times.

Our sincerest apology for the delay of your package arrival.

After investigating your order, during the time period it was purchased, there was a high demand in orders which caused a production back log. This didn't affect all customers - only in some very limited cases.

If you have any issues with sizing, want to return for a full refund, we’ll provide you with a prepaid tracking label and you’ll be able to return the package back to us and we’ll provide you with anything you need - just email us at [email protected] and let us know you’d like a prepaid label.

Please reach out to our customer care team if you have any other questions or concerns regarding your order at all.

We thank you for being a loyal customer!

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Energy Fit Wear Contacts

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Energyfitwear.com

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