Dwallart Reports & Reviews (6)File a complaint
I purchased what I thought was a pretty normal size piece of art. When I received it from the carrier it was a mini size picture art to be used in a tiny tree house.
I ordered back in May and received it today...Only to be disappointed!
Not an happy shopper
Beware of the frame size greater than 72 inches, they come in rolled canvas instead of ‘ready to hang’, this is misleading and can add up another few hundred dollars to your cost to build up these large frames, & just for rolled canvas they charge a ton.
Also, the 30x90 frame size do not have much room for canvas to staple-in, be prepared to lose couple of inches, I end up losing 2 inches and my final frame size got reduced to 28x90.
Not happy with my purchase as I had to spent countless hours in buying frame materials and putting it together, needless to say I paid almost double the price of the frame, will never buy again for this merchant.
I am having the same experience as the others. I ordered July 9, 2020 and when I emailed them the response I got was same as above -- COVID is causing the delay. I purchased a $230 piece of art from the online website.
I'm going to file a complaint with the FTC. Hope others do the same so that maybe they will be made to stop selling in the U.S.
It is a scam. I have ordered a print more than six weeks ago and according their tracking info it didn't even shipped yet. Naturally they have accepted the payment instantly. You can't talk with anyone and the i doubt that all positive reviews on the website are legit. Avoid this company!
Victim Location 34231
Total money lost $270
Type of a scam Online Purchase
My experience is exactly as the one already reported by another victim.
I purchased a printed canvas from this website. After about 4 weeks of waiting on my painting I received a FEDEX tracking number that was created the day after my order and it's still pending because FEDEX has not received the package to ship yet. I tried to contact them several times by email (never received a response back) and by phone but when you call the number on their website, it is an automated message directing you to their email address. I placed my order June 1 and not having any information whether it will arrive or not I decided to dispute this transaction with my bank.
I looked for a space to leave reviews but it is impossible.
Victim Location 27560
Total money lost $139.45
Type of a scam Online Purchase
I purchased a painting from this website. After a month of waiting on my painting I have had email correspondence with the business because that is their only
means of communication. After viewing their website, I was unable to verify or find secure information that was accurate or authentic. They have no social media handles as they portray to online. They also guarantee fast shipping, but are blaming COVID 19 for the delay in shipping from their professionals in China that then ship the finished product to California. I placed my order June 2 and will not receive until or toward the end of July. When you call the number on their website, it is an automated message directing you to their email address. All of the reviews are prewritten and falsely verified. There is no true corporation in New York. They directly scan through their online website.
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