Daily Choice Hemp Oil Trial - Hemp Gummies Reports & Reviews (1)File a complaint
Scammer's phone 1-855-767-3249
Scammer's website Hemp Max Lab - AKA, Freshnew
Scammer's address P O Box 1220
Scammer's email [email protected]
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)
Saw ad on FB with "Don Cherry" promoting Hemp Gummies that would help for pain. Thought I would try and when ordering, adding my info and Cr card info, screen went straight to completing order without reviewing cost. I was charged $271.21. I didn't know what happened until reviewing the ad again and saw that there was a check mark (pre populated) ordering 5 bottles. When I called to cancel, I was told it was too late and order was shipped! And I was told to call back after I receive product to get return labels to send back. I said I can not believe that order could not be stopped right after it was place, same day, and I didn't want to call back for labels. Then rep started to negotiate with me with different costs and deals which I refused as I didn't feel the company was providing honest info. The last was that she would reimburse me, last time to accept, 75% (203.40) and I could keep the product. I agreed just to get off the phone and then called my credit card company to explain my situation. They were already aware and had blocked my card but Hemp tried twice and the second charge did go through. I was advised I could still dispute charges. I call the Hemp back after 10 days of not receiving my refund and was told it was processed and I would have to take it up with me bank. After advising her that NO! it was not my bank but their company and I'm believing that this was fraud and a scam. As I said that she said she was escalating my concern and the refund would be for the full amount (271.21). Even with that the funds took another 5 days to be returned to my credit card. This took a total of 18 days to see $ back, and I asked my credit card be canceled, and numerous calls to Hemp. By standing my ground I did get my money back. BUT they are very sly and underhanded. I have not tried the product and probably won't after all this. Hopefully I have learnt my lesson and save others the trouble and wasted time. Thanks for taking the time to read this.