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Crunch Forcer

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Crunch Forcer Reports & Reviews (35)

Do not order from this company it is a fake and you will never get the product you ordered and the phone number they provided is nothing but a voicemail box thats always full and you will never be able to talk to any one. I ordered from this company back on july 18th 2020 and never received my product and never talked to anyone.

+2
- Beaverton, OR, USA

Ordered a product from them on July 18th and they refuse to tell me what company they are using to send my product or give me a tracking number. It is now October 10th and I still haven’t received anything even though they took my money. I asked for a refund but they refuse to give me one. Their website says it should take 4-6 business days once the product has been shipped in the USA and up to 28 days for other countries. I’m in Oregon, USA!

I placed this order back in June and it took over 3 months to receive my order and when i did it was broken. I sent an email and this is the reply that I received back. I'm currently starting a complaint with the Better Business Bureau:

We are sorry your order is taking so long to arrive!

We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 pandemic. There has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit.

Your patience is much appreciated. Keep safe!

Maicy
Crunch Forcer
Customer Support

On Tue, 29 Sep at 2:32 PM , Charisse Lane wrote:
Good Morning,

This is in regards to my order placed over 3 months ago that I just received and the attached pictures shows how the product was received. This is extremely disappointing in the condition that the product I received was in this bad of shape. I don't even believe that all the items were even in the bag. This is not what I expected at this time after waiting 3 months for a product that was shipped from the US. I would like to know what will be done in regards to this? And will it take another 3 months to have some resolution?

Charisse

From: Crunch Force LLC
Sent: Wednesday, September 23, 2020 2:48 AM
To: [email protected]
Cc: [email protected]
Subject: Re: Re: Order #15445 confirmed

Hi Charisse,

We once again apologize for the inconvenience.

Due to large volume of transactions, system update is taking longer than expected.

Let me check with our shipping partner if they can provide updates on where your package is at the moment.

Please bear with us. Thank you.

Maicy
Crunch Forcer
Customer Support

On Tue, 22 Sep at 7:47 AM , Charisse Lane wrote:
This is the exact message you sent 21 days ago and I never received a tracking number! Either ship the product or refund my money! We will hit 3 months since I placed this order. COVID is not causing a 3 month shipping delay!

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From: Crunch Force LLC
Sent: Tuesday, September 22, 2020 3:50:09 AM
To: [email protected]
Cc: [email protected]
Subject: Re: Re: Order #15445 confirmed

Hi Charisse,

We sincerely apologize for the delay and inconvenience.

Please bear with us as our system is currently updating. New tracking numbers will be sent out within 24 hours. And information will be made available shortly after.

We kindly ask you to extend your patience a little longer as we are waiting for the complete system update.

Thank you so much.

Maicy
Crunch Forcer
Customer Support

Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk
Crunch Force LLC powered by Freshdesk

+1

I order from crunch forced on July 10,2020 and they delivered it to the wrong address, the address they say it was delivered to is a vacant lot I checked with the post office, now I’m getting the run around about a refund of my &122 I’m contacting BBB I’m located in Las Vegas Nevada

Two months ago ordered product but after submitting the order it showed a total of almost $229. I must have hit wrong buttons some where so IMMEDIATELY cancelled order. They said i didn't cancel within 24 hours and products would b on the way. Several emails later no different response. I told them i would refuse order when it came. To my knowledge products were not delivered. I did put a note on my door that if it was delivered i was refusing it and don't leave. Found a phone number on my credt card statement. Called - said mailbox full but then said to leave my phone number. ? Trying to figure out what to do next

+4

Ordered a product 09Aug2020 as of 14Sept2020 have not received product nor can they provide me with where this product is as they claimed it was shipped

+1

I ordered product online that was advertised on a facebook page called robinsmotive. They took my money. I didnt receive a order confirmation after a week. I called a fake telephone number that went straight to a voicemail & left a message. Then I emailed them & they emailed me a fake confirmation. A couple days later they sent a text saying they tried to deliver it but no one was home at 9:30pm. I was home. Bottom line this website is a fake.

+1

My mother found their no-rinse cleaning product on a Facebook ad and asked me to purchase for her. That was July 1st of this year. I was sent an e-mail with a tracking number for a company called JCEX on July 12th. It is now August 28th and I still do not have the product. I am reporting this to the BBB. Do not order from this company!

+1

On July 1st I purchased a product from Crunch Forcer-an all purpose rinse-free cleaning spray. On July 12th I received an e-mail saying the product had been shipped. It is now August 28th and no product. I have contacted them more than once only to be told:

"We are sorry your order is taking so long to arrive! We are currently experiencing setbacks due to extremely high order volume and also due to COVID-19 or Coronavirus, there has been an influx of delays and complications. Although upon checking, your order has been shipped and is currently in transit. You may track your package here: https://track.aftership.com/trackings?courier=jcex&tracking-numbers=JCR99999... />
Please allow time for your tracking to update. We do have cases where the tracking may not update but item will still arrive on time. As of the moment, delivery may take up to 28 business days, and in rare cases 30+ business days. But rest assured your items will be delivered. Your patience is much appreciated. Keep safe! Maicy"

and

"We apologize for the inconvenience but there are cases where the tracking may not update real time. But rest assured your item is on its way to you. Let me check with our shipping partner if they can provide updates on where your package is at the moment. Please bear with us. Thank you. Maicy"

There is no tracking information on this link. And there was no tracking information on the original shipping e-mail other than it could be tracked by downloading the Shop App. There was no tracking information available there either. I can no longer find the ad on Facebook where I originally saw it, and there is no follow-up on "where the product is". I spent $25.94 on this supposed product and now believe that I have been scammed.

I purchased a cleaning product online from crunch Force and the tracking number provided was YYGHY0000006296YQ. The order number is 9617 shipped to Pamela Matthews 843 S Longmore Apt 1112 Mesa Arizona 85202. The purchased date is May 11th 2020 for $33.54. I've contacted the United States postal service and I was informed that the tracking number provided is not a valid US postal service tracking number. The delivery date was June 30th supposedly delivered at 2:39 p.m. In/At my mailbox. It was not left at my door and the rental office is not receiving packages for any of the residents. I provided this information via email to crunch Force and the last date of correspondence from them was July 8th 2020 signed by someone named Marci.

I ordered an item 2 months ago, and they took my money, i emailed them and they just keep blowing me off. I ask for a refund and have not given my money back they ignored me. I called the number they provided and there is not anyone to talk to. I just dont want this to happen to me or anyone also after dealing with me they blocked and shut down thier Facebook ads and they cant be found on a website all i have is the email they used.

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