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Cothirtysix.com

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Cothirtysix.com Reports & Reviews (2)

• Sep 11, 2026

Absolutely terrible experience with this company. Their website stated shipping within 1–3 days, but after almost THREE WEEKS with no order and no meaningful update, I had to contact them myself. Only then did they tell me the item wasn’t even available and wouldn’t be ready for another MONTH. So much for 1–3 day shipping.

I immediately told them I could not wait and requested that the order be canceled and refunded. They refused to cancel it and then shipped it a WEEK LATER anyway, despite my cancellation request. By that point it was already too late. I no longer needed the item and had moved out.

Customer service later told me they would process my refund. Almost TWO MONTHS later, I still have NO REFUND. I have sent countless messages and emails, and now they simply ignore me.

Completely unacceptable customer service. Misleading shipping expectations, refusal to honor my cancellation request, a promised refund that never arrived, and now no communication whatsoever. Terrible experience. I would not recommend CO36 to anyone.

- Newtown Square, PA, USA • Jan 21, 2026

This company, Cothirtysix.com, does a ton of social media marketing on Facebook and Instagram. My father asked me to buy something from here for him for Christmas based on an ad he received. I placed the order early November, by December I had no updates on my order. After contacting the company via email -which they don't have a phone number, and AI bots are who reply to you, they informed me that they ran out of the shirts I ordered and will be in touch. I asked for a refund, and for a phone number for someone to contact me with and resolved. It is now January 21, and I still have not received a refund or resolution on this. They have AI auto replies and you are unable to speak to an actual human. I reported this to my credit card company and to put a hold on the charge for $98.75. And my credit card also cannot get ahold of anyone at this company either.

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