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Brow Charm

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Brow Charm Reports & Reviews (1)

- Singer, LA, USA • Jul 03, 2025

I wanted to order a stencil kit from Brow Charm (browcharm.co) for $9.99 thats fine, at checkout they have a list of things i added a mascara for i think 12$ maybe. Continue to checkout, i go back to look for the invoice in my emails, i see 92$! I lost $92 total. Tried to cancel the order and they offered 30% off then 50% off i said no i don’t want to deal with yall as this is crazy enough to even get ahold of customer services. I emailed [email protected]. They lied and said it has already shipped which i have an app that teacks any order i make, she then gives me the wrong return address and the whole process was just crazy ridiculous! Ive never had a customer service issue go like this. They are ripping people off online and then dont want to refund my money.

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