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Benefit Cosmetics

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Benefit Cosmetics Reports & Reviews (1)

- Barbourville, KY, USA • Mar 07, 2026
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I ordered from Benefit Cosmetics through TikTok Shop on 12-8-25 it is 3-7-26 when I’m writing this. I waited and waited and it never shipped so I finally decided to request a refund. It then denied my refund since it was “about to ship” it has been a week since then and it has not moved. The company will not answer my messages on TikTok which is where they tell you to contact them when you call their customer support. While on customer support they told me they could not do anything and that there was no one I could speak to since there was no one over their TikTok Shop. I asked to make a complaint about my experience with them and got told that I was not allowed to make a complaint. Do not order from them. They will take your money, never send it, and then will not answer your messages on the only platform that supposedly has access to their TikTok Shop orders.

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