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Alay Vina Accessories

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Alay Vina Accessories Reports & Reviews (158)

My sister and I both ordered the $10 name necklace from the 24 hour sale on March 27. We both got charged on our bank accounts from NJ Apparel. We have been waiting for weeks and keeping checking our mailbox to see if it had arrived but nothing ever came. Now we are both out of $10! We want a REFUND!

+6

i have made a purchase on 31 march, however i have yet to receive any item. It cost $20 in USD and i am buying with Sin currency which is $30 in fact. I have been waiting for more than the four weeks which have seriously past the dateline and i came across the advertisement on Instagram. Please help to stop this scammer and return all the funds back to us!

+4

This also happened to me :( really disappointed!

This is definitely a scam. I ordered a customized name necklace on April 3. I received an email stating that I would be told when the product would be shipped. That never happened. Contacted them via email and received no response. When I checked the website, the layout had been totally changed and the name necklace wasn't even offered anymore. Check the Instagram page and messaged them there. Again, no response. When I checked the page again, it "User not found" so either they deleted the page or I have been blocked. As someone else mentioned, the company that took money out of my account is called "NJ Apparel" so something is definitely not adding up and now I'm out $10.95 for nothing.

+5

I ordered 2 necklaces on the 15th of March, I emailed them a week ago as they said when I ordered they will email with shipping information but ever received anything. I have not received any communication since I placed my order. I have noticed that they hav disabled their contact page on their website but customers are still able to process orders. I am from NZ so it's a decent amount of money that I spent. This is so illegal.

+1

I've also noticed that on my Bank Statement the name of the company is NJ Apparel, so if this is a registered company in the US then this is who is scamming us!

I’m just checking the reviews now and I’m seeing that there is a pattern with what everyone is saying and the exact same thing happened to me. I placed an order on the 1st of April because of the sale and nothing has come through and I have received shipping information or anything. Definitely sounds like a scam!

+4

I ordered a necklace on the 3rd of April. They said they would send me an email confirmation with the order number however I did not receive that. It’s been 3 weeks now and there’s no emails or text messages. I even emailed them twice but they have not responded.

+8

I ordered a necklace online against my better judgment on March 16, 2020. I got a message saying order has been confirmed and j haven’t received any update after that. I have tried contacting them via email but they don’t reply and the text does not go through

+3

I ordered a necklace on March 28th and it was $10 because they were having a 24 hour sale. I received a text saying that my order was confirmed and then they will notify me when my order ships... it never did. I kept checking their website and the 24 hour sale was still going on. I looked at reviews and the same thing has happened to many people. Everyone would like a refund including me.

+3

I have been looking online for information about this as I ordered a necklace over a month ago. I’ve emailed, used the sites contact form and just messaged on Instagram. I noticed they don’t have the comments option on their pictures so this is another red flag! How do we go about getting a refund? Or has anyone had a response to their item?

+1

I ordered two personalized necklaces on March 25th and have not received any information about it. I’ve contacted them multiple times.

+6

Ordered a 10$ necklace during their “sale” which now I know is infinite and a scam because the sale is still there. I ordered it in February and it’s April. THEY ARE SCAMMERS I just wanted my necklace :(

+5

Been over 3 weeks since I ordered from them. Definitely a scam. Everything about the brand is suspicious, I first noticed this when there was no available way to track my order. Also, those customer review comments on the website are definitely fake.

+4

Let’s report their instagram and Facebook page , it’s definitely scam

+4

OMG they took my money I order 2 Customise Necklaces on April 1. Ive sent emails and nothing. Their IG and website are gone.

I ordered 3 necklaces on March 13th. I have emailed twice and messaged them on Instagram and no response. I am out $60, I just need my money back! Why is Instagram allowing this advertisement

+6

The same happened to me ! I bought a necklace in February and until now nothing! I sent them a lot of emails , but no reply

Placed an order March 9th, I’ve emailed them 7 times no response. I lost out on $27. They are a scam.

+3

I ordered two of their customed necklaces and they have not replied me
I’ve lost 20 USD and as a student it’s seriously upsetting as that’s my sisters birthday present
hopefully they will answer me soon
Purchased on March 31

+10

my mom order my sister and i a “custom named necklace” and i was so happy to get it but my momma said they declined her credit card twice and she was like it never did that before and i honestly been crying for 3 whole days.

+2

I placed an order on February 25th and received email saying they would let me know as soon as shipment goes out. Emailed twice since and haven’t had any response. It’s definitely a scam! You can’t comment on their page and they don’t respond to dms. I pretty sure their reviews on their website are all bs.

+4

Make sure to report their Instagram account

I ordered the 10$ name necklace on march 23 , it has been a week but it’s very suspicious. I got sent a text message when i purchased it , so i could track my packaged. When i first got their ad on my instagram i was exited because i had thought the sale would end in 24 hours. I have been checking their instagram and the. “24 hour sale” is still there , and has been since february according to the reviews. You can no longer comment on their instagram, which makes me think other people have been commenting about their package. I have also emailed them and there was no response. I want my $10 back but i don’t know how to get a refund , i have read their refund page on their website but they don’t have a place to place a refund.

+6

i am still getting no response from these people and they haven’t shipped my order and it’s been almost a week. i am also seeing a lot of bad reviews with the same problems. i want my money back now !

+8
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