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[email protected] Reports & Reviews (1)

• Jul 24, 2023

This all began when I posted an item for sale on Facebook Marketplace. A person by the name of "Dariusz" attempted to buy (on July 20, 2023) but said he could not pay via Facebook, so asked to pay via Zelle. He asked for my phone number and email for Zelle, too, and I - trying to be a good seller - trusted him until then.

When he initially paid via Zelle, I got an email (from this now-realized fake "[email protected]") that the status of my Zelle account is not yet a "Business" one so I need to pay them $300 to get that changed and then they will refund me all the money back.

Subsequently, they kept on charging more and more (for "TAX and VAT fees" among others) via Apple Pay, Venmo, and PayPal and even called from the number [4732211584 from Branford, Connecticut] (A person in a Nigerian accent was talking and saying he has 10 years of sales experience at Zelle) until I realized this was a scam and had already lost money.

Then, I wanted to find out Zelle's official number and got to another fake, scam website (which I did not know at that time) called something like "Zellepackers.online" and called on their 24/7 Customer Service number [8558342052] to get this scam reported. It turned out that the customer service representative was very nice to me, made me download the AnyDesk app and access my Bank App (at least he did not see my password - Face ID was activated) and upon trying to make me transfer more money to get my refund, he made me get a $500 Nordstrom gift card and said he will refund the money there as my Bank Accounts would have been accessed by the scammers, who they have now tracked, etc. The customer service representative told me his refund team is on the work and is authorizing my refund but did not get back to me until the next day, when he said that I need another gift card and this time, for sure, my money will be refunded. This customer service representative told me his name was Erik Wilkinson but his real name was Mustafa Ali and batch number 9748 and gave me an address for his organization of "978 Walnut Creek, CA" - he assured me he is working on it, gave me his personal phone number [6513833783] and that I will get my money back, etc. And, when I even threatened that I will go to the police if my money is not refunded by Tuesday, he was not afraid because he said that his team is only helping me, and refused to share information about his subordinates or to talk to other people with me.

At this point, I finally realized I was scammed twice and started reporting my transactions on PayPal and Venmo, and got my Bank accounts frozen. Also, on July 22 (2 days since the scam started), my bank account was "looked up." I will get a new bank account set up today.

Please, get to these guys and get my money refunded.

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