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Your loan processing team

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Your loan processing team Reports & Reviews (2)

- Caldwell, ID, USA • Jan 16, 2025

I have received multiple calls on a daily basis from random numbers starting around 10/1/24. Regardless of the number, the outcome is the same:

1. If I answer, the other end of the line is silent, and the call is disconnected after about 15 seconds.

2. If I don't answer, they occasionally leave a voicemail. The voicemail is 1:06 in length and there is a 4 second delay at the beginning of the message:

"Hey there, this is Jessica again from your loan processing team. I've been trying to reach out to you regarding your loan application but we haven't been able to connect yet. We just need to verify a few final details mostly related to your income and a few other minor items just to complete your approval. Could you please return my call at 877-867-5139. It would be ideal if we could finalize this before 5 PM Pacific time today. However, if you've changed your mind, would like to cancel your application, or no longer with to proceed feel free to let us know as well. When you give us a call back make sure to mention your application ID just for a faster process. Your application ID is "A" as in apple H is in hotel "Z" is in zebra 34578. Once again that number is A as in apple H in hotel Z as in zebra 34578. And on there just a reminder, my number is 877-867-5139 and your application ID once again is AHZ34578. I'm looking forward to hearing from you soon. Thank you so much and have a wonderful day"

3. If I call the number back, a foreign technician answers immediately and asks to speak to me by name. I ask to be removed from their calling list.

- Rochester, MN, USA • Dec 18, 2024

Receive calls regularly from locally spoofed numbers. I don't answer and they leave the following message.

"Hey there, this is Jessica again from your loan processing team. I've been trying to reach out to you regarding your loan application, but we haven't been able to connect yet....."

They claim my loan request number is ********.

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