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[email protected] Reports & Reviews (1)

- Ventura, CA, USA • Dec 03, 2024

Got an email stating I was billed $397.00 on December 3,2024 to “renew” my McAfee 2 year “membership” for total protection (which I don’t have).

If I want to cancel future charges, I should call them. 1 (843) 748-1283.

When I called they wanted me to open my laptop so they could “refund” the $397.00. I got suspicious immediately and questioned WHY they needed me on my computer. He (strong foreign accent) kept insisting that he could only refund the $397.00 from my computer. (I may have been born at night but I wasn’t born LAST night! BTW, I am 77 years old!) I said no I wouldn’t open my computer as I forgot my password. He seemed to know I had been on my laptop recently (I was. On November 18th) and kept insisting I open my laptop. I was finally fed up with his bull[censored] and told him I was going to report him to Better Business Bureau. The phone went dead. He didn’t hang up, but didn’t answer me when I shouted “Hello… Hello… Hello” He disconnected after 2-3 minutes.

Here is the email I received (it was words, NOT this gibberish! But I will translate for you, so you get the drift.

Renewkndyal Confirmatualvnsion (Renewal Confirmation)

Tjlcduhank Yxlittltou focciar

Thank you for renewing, j9b1224!

Rzgoisxenewing, j9b1hsdcqah224!

Hhmygypi j9b1woljhwq224, (See translation below. )

Wgvttqoe arybprzbee hacrzbppy txscco annouuelfgnce thatmdkukit youhseoer membersblqzhip hkgoyas beoyueeen renedplkwed fzdknfxlor anotheuifrdbr twlromo yearwwzsegs, evvphdknsuring yotowtu hefjawydave uninterruprmuctyted accetzxkss tqfdttnro aqsjujtll obtdlcdur sevpcvjogrvices. (Which is:

(j9b1224, we are happy to announce that your membership has been renewed for another two years, ensuring you have uninterrupted access to all our services. I think you get the drift so I will go no further. )

Irdyrxtsf yoavhhu dklmpqid nfcnlot authwmvoaporize thilcoybis rhykxlmaenewal, plejdnsstfase contcuyxeact ujomans wdnkhybvithin 1xiucto2 hourymhluts skpilmo wznfzoe cahexln rmycpcyesolve izlgrdat quiihsrckly.

Thanqmoyydk yfenvou fpxfwpor yruhiddour coqwxifntinued lexneoyalty. Ykrfjoou wibivwxdgll sexhyae taqxafwdhe chargrjtzpyae ocvscn youqkbrr bbkwedank statemjqnpzlent soomfieln.

Billinmqfsug Cppkrvontact: +jfrvdry1 (8vqrepx43) 748-12ztgtb83

Custoecoamer ImomrhbD: 20384jvygj29294008

Invkwlzgcoice Numenrmber: MCAF20xpwl24

Orddzplxer Numbxgwmcmer: ORD2zbpjqx038429294008

Subsvytilcription Summaqxfuhry

Prodtmbuxvruct: MabtkacAfee Totyllmial Prosreedqztection

Duratiodpnlhn: 1swui2 Mofzodrnths

Cyvymdhcost: $39umajk7.00

Dekuvxvices Cogmvyvered: Uokxkmmfp telxgo 4

Pazttbyment Msehxorode: Auto-uneduzRenewal

Thiuuzzs renygbmskewal wapfxobjs successfowxucully prkfaseocessed ooeaun3rywfxdd Dghzvecember 202tqtiy4. Youbaqnhpar nexmotslqlt reeftumlenewal wagisfaill occafiwur apchnycxutomatically unleawdbjkss caddlshnceled ajkolfrqt leviysast 2vsus4 hpqfhxiwours befaxgckore thozwane rsaqpenewal dateibedzut.

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