Xterra Wetsuits Reports & Reviews (1)File a complaint
Victim Location 98225
Total money lost $191
Type of a scam Online Purchase
I bought nearly $200 worth of wetsuit+gear from this company; they never sent it. It has now been over 1.5 months since the initial purchase. Their phone number just directs you to submit an online request or email their [email protected] address. They responded once 3.5 weeks ago (I have emailed 4-5 times over the last months) to say that one item was backordered and I could either cancel it and ship the rest, or wait. I asked them to cancel and ship the rest; they did not respond, did not refund the backordered item, and still have not shipped anything. They have not responded to any further emails over the last three weeks.
Xterra Wetsuits Contacts
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