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Xiomara Y Chiuz

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Xiomara Y Chiuz Reports & Reviews (1)

- Durham, NC, USA

Michelle ********

Hello ****************

Fri, May 1 9:08 AM

Good Morning Michelle i got your email earlier and im going thru trying to understand it

Michelle ******** Fri, May 1 9:08 AM

Okay!

**************** Fri, May 1 9:08 AM

to see if it is REAL email from Siemens

Michelle ******** Fri, May 1 9:08 AM

Okay!

****************  Fri, May 1 9:09 AM

Did i get the job for this position? Customer Service Rep / Data Entry Clerk.

Michelle ********

Fri, May 1 9:09 AM

Can i have your interview code here to verify?

****************

Fri, May 1 9:09 AM

Yes Code*******

Michelle ********

Fri, May 1 9:10 AM

Give me a minute

****************

Fri, May 1 9:10 AM

okay

Michelle ********

Fri, May 1 9:11 AM

Yes! you have the job

Can we proceed with the interview ?

****************

Fri, May 1 9:12 AM

yes we may

Michelle ********

Fri, May 1 9:13 AM

This interview session is conducted via text chat and will take 30 - 45 minutes of your time.

The purpose of these interview is to see how you would fit into our culture and what you could bring to the Job.

I will be providing you with some short questionnaires, You are expected to give me straight answers. Okay

Have you ever worked from home before?

****************

Fri, May 1 9:14 AM

okay

sometimes when i need to stay home i did have a work laptop only when my daughter was home or no babysitter

Michelle ********

Fri, May 1 9:16 AM

What experience do you have on a customer service rep role?

****************

Fri, May 1 9:18 AM

In Person, many like check in Patients, Run Credit Card, Scheduling, provide information in regards their needs or what kind of service's hey have with us.

Michelle ********

Fri, May 1 9:19 AM

How much training do you think you need to become a productive employee?

****************

Fri, May 1 9:23 AM

How long does it take for new employee to be productive and does your training can be efficiently for my task and duties.

Michelle ********

Fri, May 1 9:24 AM

It depends

Do you know how to make use of MS Excel?

****************

Fri, May 1 9:24 AM

Yes i can

Michelle ********

Fri, May 1 9:30 AM

What do you understand by Privacy and Code of conduct?

****************

Fri, May 1 9:36 AM

Yes i do this what i understand policies make expectations for employee behavior clear and provide a standard.

Michelle ********

Fri, May 1 9:38 AM

That will be all on the questions, I will now be providing you with the Job responsibilities below;

You will be responsible for maintaining client/employee records, and distribute copies of compliance documentation to appropriate branch staff based on company approved standardized paper flow, Also ensure all clients and employee files are current and complete, interface with administrative staff to gather deficient or inaccurate documents, and notify your supervisor when employees do not respond to requests for needed documentation.

Then you will constantly file or route source documents after entry, Respond to inquiries regarding entered data. Also maintaining a daily count of work processed and may create periodic reports for management, Performing of routine maintenance on machinery used you will also handle Preparation of Balance sheets (Mini), Account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database.

Your responsibilities demand that you compare data entered with source documents identifying errors and subsequently correcting any errors (Most importantly, Siemens employees must have a passion for perfection), All these will be facilitated by utilizing of easy-to-use working tailor made softwares available to Siemens’s employees only.

Can you handle the above effectively?

****************

Fri, May 1 9:50 AM

Yes i can it will be awkward my training but i can do it. What will be my working hours?

Michelle ********

Fri, May 1 9:51 AM

This is a job that the working hours are flexible and remote job position where you could choose to work from everywhere of your choice.

You are to provide your contact info below to registered your HOL( Home Office Location ) with the Hr Dept;

****************

Fri, May 1 9:56 AM

Michelle, here is my contact information 619 955 3849 email ****************@gmail.com

what else do you need?

Michelle ********

Fri, May 1 9:57 AM

Full name

Street

State

Zipcode

****************

Fri, May 1 9:57 AM

******* Y Chiuz 4544 Clairemont Drive San Diego Ca 92117

I go by Jessie Chiuz

Michelle can you please provide your information for my records as well please

Michelle ********

Fri, May 1 9:58 AM

Home Office Location Registration Completed.

****************

Fri, May 1 9:58 AM

what does that mean?

Michelle ********

Fri, May 1 9:59 AM

With a career at Siemens, You'll be connected to the lives of people worldwide, Our benefits are designed to take care of the most important life essentials.

Our benefits include employee and retiree medical coverage, health and wellness programs, commuter benefits, childcare solutions, an innovative phased retirement program and many other world-class options.

Your supervisor (via HR Department) available for your region He/She will endorse your training clearance, Your training clearance will be given to you at the end of your training. This indicates that you have completed your training session which enables you to receive full employee compensation.

Work days are: Mondays - Fridays, you can decide to work Saturday 3 hours minimum and 5 hours maximum it is optional, Week days 5 hours at least daily 10 hours maximum daily and your pay would be calculated with the help of the Time Tracker Software that would be included in the programs provided by our company trusted vendor, Therefore your working hours are logged and automatically calculated on our company private server.

You will be eligible for benefit after a period of 3months , if hired.

You would be notified in 24hrs about your employment status after the next step which is your Pre-training session.

Do you have any question you will like to ask?

****************

Fri, May 1 10:02 AM

not at this moment thank you

Michelle ********

Fri, May 1 10:02 AM

After the interview session,I would forward the memo of the interview session to the HR dept on further instructions on how to proceed with the pre training tomorrow.

I hope you

will make your self available?

****************

Fri, May 1 10:03 AM

okay thank you

Michelle ********

Fri, May 1 10:03 AM

9:00am

****************

Fri, May 1 10:03 AM

okay

Michelle ********

Fri, May 1 10:03 AM

Good luck.

****************

Fri, May 1 10:03 AM

thanks

SATURDAY

Michelle ********

Sat 11:45 AM

Hello *******, How are you today? I received an update from the HR Dept that you have been offered the position and an offer letter and W4 form has been sent to you via email from your Supervisor. I need you to check your email to confirm that and get back to me. Ok

****************

Sat 5:44 PM

Hi Michelle I already email to [email protected] my supervisor I believe so

**************** shared a link

Sat 5:45 PM

And cc hrsiemenshealthineers.com

Michelle ********

Sat 9:23 PM

Kimberly is not your supervisor..direct your email to [email protected],

SUNDAY

****************

Sun 8:54 AM

Will do

So who are they since I email my personal information?

Michelle ********

Sun 8:55 AM

It’s safe ..Kimberly is not just the supervisor assigned to you

****************

Sun 8:56 AM

Okay thank you

Michelle ********

Sun 9:00 AM

Do you wish to proceed with your pre-training session today?

****************

Sun 9:01 AM

I can’t today tomorrow afternoon around 12-1pm

Michelle ********

Sun 9:02 AM

Ok great.

****************

Sun 11:05 AM

Michelle how are we going to start pre training without any equipment with me.

Michelle ********

Sun 11:14 AM

Pre-training is the theory aspect

****************

Sun 11:15 AM

I see

MONDAY

Michelle ********

Mon 6:37 AM

Hello *******, How are you today?

Can we proceed with your pre-training session?

****************

Mon 6:38 AM

Good morning yes Michelle I told you after 12-1pm

Michelle ********

Mon 6:38 AM

Oh! My bad

Sorry about that.

****************

Mon 12:11 PM

Hi Michelle, i am ready for the pre-training

Michelle ********

Mon 12:23 PM

How are you today?

Next, You now advance to the next process which is your Pre-training session.

Welcome To Your Pre-Training Session.

The importance of the Pre-Training task is to make an assessment on how well an employee is able to follow instruction to the detail given the default instruction source( To prove an effective worker: less detailed instruction does not deter how well task is carried out ). This will show that the employee posses the technical-know-how required for the position.

You are to give me your straight answers. Okay

****************

Mon 12:25 PM

ok

Michelle ********

Mon 12:25 PM

Task A: How would you deal with an angry. Client/Customer

****************

Mon 12:26 PM

Remain calm.

Practice active listening.

Repeat back what your customers say.

Thank them for bringing the issue to your attention.

Explain the steps you'll take to solve the problem.

Set a time to follow-up with them, if needed

Michelle ********

Mon 12:27 PM

Task B: State Three Advantages and Three Disadvantages of Online work from home

****************

Mon 12:27 PM

Michelle i have a question in regards my offer letter

they offer me full time, but you mention to me that it was only 10 hrs per week.

Michelle ********

Mon 12:29 PM

It’s optional please

****************

Mon 12:30 PM

what do you mean its optional me working PT or FT

****************

Mon 12:32 PM

Flexibility. This doesn't just relate to timings either although the flexibility to determine your own work hours to some extent is the most important aspect of this. ...

Less distractions. ...

Less stress. ...

More productivity. ...

Better work/life balance. ...

Possible productivity gains - due to fewer interruptions, allowing more focused work.

Michelle ********

Mon 12:33 PM

Task C: What bank do you operate with and how would you rate their customer service on a scale of 1-10?

****************

Mon 12:33 PM

chase- 10

Michelle ********

Mon 12:34 PM

You can choose to work PT/FT

****************

Mon 12:35 PM

thank you for your clarification also i have a quick question for HR in regards my W-9

Michelle ********

Mon 12:35 PM

Task ?? Write an article taking a comprehensive look any 1 of the following;

Customer Relations Representatives

Balance Sheets

General Ledger

****************

Mon 12:38 PM

Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. Many customer service representatives work in customer contact centers.

Michelle ********

Mon 12:40 PM

That will be all on the Pre-Training Session.

You are to stay tune via Glip and Email upon update on your employment status and what comes next, while i forward your complete Pre-training tasks to the HR Dept for review and assessment. Ok

****************

Mon 12:46 PM

okay

have a good day

Michelle ********

Mon 1:10 PM

Congrats on completing your Pre-training tasks.

You are entitled to a bonus of$100 for attempting the Pre-training tasks from your Supervisor.

$50.00 for your performance on the Pre-training tasks and $50.00 for your time.

The bonus you have been awarded is as compensation for your time and effort put into completing your Pre-Training tasks.

You are assured of every effort you put into working for our company will be rewarded.

We hope this will encourage you to look forward to a bright career with our esteemed company.

Next, you advance to your Start Up Enable: HOL(Home Office Location) Set Up and Fin Dept task.

You are to stay tune via Glip upon update on what comes next on HOL Setup and Fin dept task. Ok

****************

Mon 1:13 PM

I thought I was getting paid hourly

Michelle ********

Mon 1:14 PM

Yes Please.

****************

Mon 1:14 PM

Yes please what do you mean

Michelle ********

Mon 1:16 PM

the $100 is your bonus for for attempting the Pre-training tasks from your Supervisor.

while $50.00 for your performance on the Pre-training tasks and $50.00 for your time.

****************

Mon 1:17 PM

Aw thank you

Michelle ********

Mon 1:17 PM

Next, you advance to your Start Up Enable: HOL(Home Office Location) Set Up and Fin Dept task.

****************

Mon 1:18 PM

Okay

Michelle ********

Mon 1:18 PM

The company will be providing you with every necessary funds to purchase your work PC( MacBook ), software and equipment to perform your daily task from our certified vendor/ installer team.

****************

Mon 1:21 PM

So siemens will be buying My equipment first right in order for me to work

Michelle ********

Mon 1:21 PM

Your start up check will arrive your HOL in the next 48 hrs via USPS

Or FEDEX.Once your start up check has been successfully

dispatched by the fin dept.

****************

Mon 1:21 PM

Okay thanks

Michelle ********

Mon 1:22 PM

Your start up funds is for setting up of your HOL and your

pre-training task bonus is included on your start up check form the

finance dept

Is the above clear?

****************

Mon 1:24 PM

Okay

Michelle ********

Mon 1:26 PM

You will resume your fin dept task once you have your

start up funds.

Have a wonderful day.

****************

Mon 1:26 PM

What’s a fin dept task ?

You too

Michelle ********

Mon 1:29 PM

Fin dept meaning:- Key Positions in an Accounting Department. ... Their duties include financial planning, reporting and controls, short and long term business strategy, investments, hedging, mergers and acquisitions, cash management, internal risk management, corporate finance, auditing and accounting.

****************

Mon 1:30 PM

Got it

Michelle ********

Mon 1:31 PM

Have a wonderful day.

WEDNESDAY

Michelle ********

Wed 5:12 AM

Hello *******, How are you today? I was updated from our Finance department this morning, That your Start Up check will be delivered Thursday 7th May, As you are to stay tuned to your Glip work App and email for tracking update so as to know the time scheduled for delivery at your home office location.

****************

Wed 10:05 AM

Okay

Michelle ********

Wed 10:06 AM

That will be all for now.

Do have a great day ahead.

****************

Wed 11:55 AM

Thank you

YESTERDAY

Michelle ********

Thu 5:44 AM

Hello *******,how are you today?here is the tracking number to your package 392603003081 FedEx once you’ve receive your start

up check, you are to report back to me. so i can have you updated with

instruction on your fin dept task

Michelle ********

Thu 9:12 AM

I believe you have your start up check before you there?

****************

Thu 9:13 AM

Good Morning Just received a fedex envel...now

What do you want me to buy my equipment and which ones. Thank you

Michelle ********

Thu 9:14 AM

Next:- Start up enabled- Fin dept task(s)

These tasks is divided into 2 Fin dept: Task(s) A and B

Your task for today is your Fin dept : task A

****************

Thu 9:16 AM

What's start up enabled - Fin dept task its that a software?

Michelle ********

Thu 9:16 AM

You will start the Finance department task , the objective of this task is to observe how an employee adheres to instructions.

This task requires that you deposit your start up check at the ATM, Mobile Deposit or over the counter at the bank.

Once deposited, Funds will be available for withdrawal the next day (within 24 hours or less).

You will then scan or take a picture of the deposit slip as proof of deposit, attach and email it to me as you have completed this task ,after which I will forward it to the accounts department and they will clear you to resume the second part of the task.

Let me know if the task is understood?

****************

Thu 9:17 AM

got it. thank you will i will dep. to my bank i will let you know

Michelle ********

Thu 9:18 AM

I will be looking forward to your complete task Ok?

****************

Thu 9:20 AM

will do

Michelle ********

Thu 4:55 PM

Hello *******, how are you this evening?

Michelle ********

Thu 4:57 PM

I’m still looking forward to your complete task.

**************** shared a file

Thu 5:42 PM

Adjustments.jpg

****************

Thu 5:43 PM

Here is the deposit I’ll wait until it clear from my bank thank you

Michelle ********

Thu 5:47 PM

Acknowledge, i will have the fin dept updated with this and get back you.

****************

Thu 5:48 PM

Thank you

TODAY

Michelle ********

8:04 AM

Hello ******* , how are you today?

Next :- Fin dept Task B

****************

8:38 AM

Good morning Michelle what will be the my task B ?

****************

8:40 AM

Let me find out from my bank and I’ll let you know

Michelle ********

8:41 AM

Today's task will see you making payment for the local vendors, the

vendors has been updated with your equipment list they are waiting to

confirm your payment so they can start installation of the working

software on your new work PC.

****************

8:42 AM

Okay let find out from bank and I’ll let you know soon

Michelle ********

8:43 AM

Ok

Michelle ********

10:34 AM

Hello *******,I'm still looking forward to your complete task.

****************

10:35 AM

Okay what will me my task?

Michelle ********

10:36 AM

Making payment for the local vendors, the

vendors has been updated with your equipment list they are waiting to

confirm your payment so they can start installation of the working

software on your new work PC.

****************

10:38 AM

Okay so the means I need to wait for my equipment right?

So the check they sent me it’s to pay local vendors from my chase account I’m not understanding all this at all.

Michelle ********

10:39 AM

Yes! you'll be getting the equipments

Check that was paid was to deduct your bonus of $100

****************

10:40 AM

I’m confused, I get a check and I needed to deposit into my private account and them Pat local vendors please call me at 619 955 3849

Michelle ********

10:40 AM

and $50 for your time

****************

10:40 AM

The check was for $2450

****************

10:41 AM

It doesn’t make since that I deposit a check for $2450 and I need to make payments from my account to vendors but let’s wait and see when I get my equipment and maybe I’ll get a little more understanding thank you

Michelle ********

10:42 AM

I will have your supervisor to reach you on your cell.

****************

10:45 AM

Do so, please thank you and have a nice weekend

Michelle ********

2:28 PM

Hello *******

You are not making payment, The check include your bonus on the hiring process and funds to setup your home office location

****************

4:14 PM

Okay what exactly do I need I’m order to start working for Siemens what equipments and software do you company require in order for me to start working ASAP

Michelle ********

4:17 PM

Hello *******, your equipment has already been order through the company local vendors

****************

4:19 PM

Michelle

I got a hold on the check for $2250 what happen

Michelle ********

4:20 PM

You made me made a report to the account dept

earlier

****************

4:20 PM

What do you mean

**************** shared a file

4:21 PM

Adjustments.jpg

Michelle ********

4:22 PM

you had a task you were supposed to have carried out since morning but you insist on holding to the money that was supposed to be used for your equipment and installing soft wares

Company has to report to the financial dept

that will be all for today

do have a great day

****************

4:23 PM

I will make a report to the police because

Because you ask for my personal information like my social your not real

Michelle ********

We already made our complain to the police

****************

4:25 PM

Ok

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