SCAMWubenlight.com Reports & Reviews (1)
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Scammer's website Facebook
Scammer's email [email protected]
Country United States
Victim Location MA 01453, USA
Total money lost $77
Type of a scam Online Purchase
Initial means of contact Not applicable
Purchased flashlights through FB ad, never came, was told they would be sent again, still never received but was charged.
https://www.wubenlight.com/ And placed an order for the x3 flashlight. I got a confirmation email with an order number of WL15351C and a tracking number of 94055325541251339152749396 and it was linked to https://www.wubenlight.com/_t/c/A1020004-1783F067E37CAA95-7D9DC075?l=AADT1gwvvKQ...⇄ /> I suspect this is a fictitious website that is designed to give customers the appearance that their purchases are being tracked. After 4 weeks of observing the order was not making any progress I messaged them and was told that their shipping partner had lost my package. And that they would send another right away with the same tracking number. That sounded suspicious but I waited 5 days and still no progress. I emailed customer support and was told:
“
I'm sorry for the inconvenience you've experienced with your order WL15351C. We apologize for any confusion caused. We've issued a new tracking number for your package, which is 9400109202043083188345. Additionally, we've added a complimentary item, E19, to your order. You can expect to receive your package by October 4th. If you have any further concerns, please don't hesitate to reach out. Thank you for your patience. “
The new tracking number shows just a label was created. I sent an email demanding they cancel my order and credit my account for a full refund.