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World Masks Reports & Reviews (25)

I paid for shipping for 3 masks to HighUpMasks in August. I never received these masks - they were "free" with shipping of $30 which to me just was paying for the masks themselves. This company does not now seem to exist. the email is [email protected] the company is HighUpMasks - I doubt I will ever see my $30 again but wanted to make sure others did not get scammed by these awful people

Jackson Wolfblood

This is a scam. I saw on a Daniel Radcliffe fan page (didn’t know at the time) and saw a post that said “the face you make when you get a free wand” and was like omg no way so I went on the website and it looked pretty legit so I asked my grandmother to get it for me for my birthday and she said “alright”...I feel really bad, it’s only £10 but she could’ve gotten food with it or something so I feel really bad now. Note to fellow teens, don’t order from websites you don’t know you could get scammed and if you do you might feel bad as well, stay safe!?

+3

On 28/04/2020 my son came up telling me Daniel Radcliffe was sharing an advert of a free wand Nobel collection, first I thought naaa its a fan page but he showed me it was a confirmed instagram page (now it's a fan support page) so I went through the "purchase", the wand was free but add to pay $12,96 usd for shipping fees . . .
Well after all these months of no replyes, website down, money flying, here we are, son learned the lesson not to trust everything from adverts and father should know better . . .

+3

I ordered two wands after Daniel Radcliffe advertised the website, and i found out just recently it was a fan account and not directly connected to him. I never received anything and they have my money. The website has been closed and i have nothing to track anything

+1

I also bought wands from what I thought was the link provided by actor Daniel Radcliffe on instagram . Checking now, there’s no sign of the link anywhere and I believe other reports said it’s a fan account. I’m not too sure but I searched Daniel Radcliffe on instagram and the only one that came up was the one Tom Felton follows. However the page did not include anything about World Masks wands, although I recall seeing Daniel (or possibly a fan page) post about it. Turns out the post got deleted, and all the confermation links World masks sent are not available anymore. I’ve messaged them and called the number. The number is not used and they’ve never read my messages. I bought all 8 wands and a total of 90 something USD. So if any of you guys find a way to refund or contact them, please contact me on Instagram: its_fiona.yang thank you so much ?

+5

I went for the free wand offer on the Daniel Radcliffe fan account. I thought it was his real account but then went back and realised ot was just a fan. True, the wand was free, but I still had to pay postage, was about $12/£10 which is still 1/3 of the price of a wand. I've been waiting over a month now and still nothing. I tried emailing them on an email that they left at the bottom of my order confirmation but I've heard nothing. And what's more concerning is that I've tried to view my order on their website and it looks like it's been taken down. Either by them or someone else. Basically the domain is free. I've also messaged the fan page to see if they know anything. I can't find their original post so I thought messaging would be best. I know it's probably not their fault, but I thought I should just at least check to see if I could find any clues.

Hello, I have the same experience with WorldMasks! as many of the people here I payed like 20 dlls for a sword an never get a reply of the tracking only I receive a confirmation.

Hi, I have also ordered wands for 39,95$ and never got it after a month. I even emailed them twice! But i never got a reply. I hope we can all get refunds for this because I paid quite a lot of money for this.
This website is a scam!
I thought it was legit ’cause I saw it on an account with many, many, many followers.
But apparently I was quite wrong.

+2

I had the exact same experience I misread the instagram page so I thought it was Chris Evans and not a fan page and tried to buy a replica shield. I emailed after a month trying to be understanding with covid but hadn't heard anything back

+1

Same here, I emailed a couple of times and messaged him/her on instagram yet no response.

This webpage is giving away some free stuff supposedly. Because it's all part of their "bond " with the clients. Well, I ordered 1 of these items and it's been a month now and I never got anything, they even tried to enter my bank accounts and steal money.

Hello everyone my name is Amanda and I also believe that I was scammed by this site for the amount of $64.95. Like many of you I also saw the post on Daniel Radcliffes IG about the free Wands I knew it was too good to be true and I don’t usually buy things off those ads but with being in Quarantine I’ve found myself ordering random things online. After getting the confirmation email I was excited and eager for the “order has been sent” email which has just never arrived. I have also tried contacting the seller with no response like many of you. I hope there’s some way we can all get funded. Thank You for any new information anyone has on this.

+6

i bouhgth the same product as you :(

The actor Daniel Radcliffe was promoting this website on Facebook. Worldmasks.co were selling Marauder's Maps from the Harry Potter movies. I bought two of them. I should have done more research, because they don't have a phone number, and the address they list is for a ballroom in Austin, TX. I spoke with the Onion Creek Ballroom owner, and she said they're using her business' physical address fraudulently. She is also reporting the website. The Facebook page for WorldMasks is now not working. I have emailed [email protected] and [email protected] and [email protected] No one has answered any emails. WorldMasks has different spellings for each email depending on which part of the website you are viewing. No product received and the payment shows to be from “Potterheads”...

+3

A friend and I order a wand from this website. I usually don't believe in this stuff but a Instagram page was promoting it, so I thought it was real. Boy was i wrong i haven't received anything! SCAM! If anybody figures something out please let us know!

+3

I have also ordered Harry Potter wands from them as part of the “promotion”, I was able to claim 4 wands. I paid about $50+ Canadian, so I’m very upset about this. What do we do? How do we get our money back? Is there even someone to contact because the email given doesn’t do anything. I’d like to think the shipping is delayed due to COVID19, but I have a feeling it’s a scam. Please don’t order from this website, it’s not safe. Do not make the same mistake we did.

+3

Ordered a Wand from Noble wands online after I saw a post that claimed they were doing a 100 wand give away. I believe the promotion and bought a wand,
After I made the order, I noticed that the Promotion timer is resetting to 20 mins every 20 mins so I checked the website and I found that almost every item is free on it. I’ve sent various emails and used their support email. Never got an answer back, the tracking doesn’t even work and you’ll never hear from them. Be careful! Their website is a complete SCAM!

+3

Bonjour
Je confirme que world masks est une grosse arnaque! Le procédé est scandaleux! ils passent effectivement par de fausses pages instagram comme celle de Daniel Radcliffe pour propose des soit-disant objets gratuits!
et impossible de se retourner après!

+2

THEY ARE A SCAM ! A GOT fan page was advertising their swords, which was a too good to be true promotion. A realistic sword for FREE, pay only shipping, listed as limited time only, going to sell out soon!
https://www.worldmasks.co/products/free-swords-today?_pos=1&_sid=8256ec649&_ss=r... />
1 month later the limited time offer is still up and WOW, still only 97 claimed. The email to contact: [email protected] has no response. The email under the refund page : [email protected] is FAKE. who the hell knows who lives at address provided : 9941 OLD LOCKHART HIGHWAY, Austin TX 78747, United States

Save your money find local REAL vendors on etsy. I will be reporting this page to as many sites as I can.

+3

I called the location that has that address and the business owner is contacting her lawyer because she has no idea who WorldMasks.co is! She’s contacting the Better Business Bureau and I filed a complaint on the federal trade commission website. They have shut down their Facebook and Instagram pages.

Hello Everybody,
I made an order for a Nobel collection wand after Daniel posted they are doing a 100 wand give away, of course Daniel Radcliffe is very famous so I trusted his Instagram account and I bought a wand and didn't look back.
After I made the order, I noticed that the timer is resetting to 20 mins every 20 mins and the time is kept repeating itself and the number of wands after they became 94 wands sold they return back to 80 wands every 20 mins, so I checked the website and I found that every item is free on it literally every item.
and there was a lot of signs that this is a scammer website like all the fake comments on the items and there's not enough in the about us section and I sent a mail to the provided email and of course they didn't reply and after 24 hours Daniel Radcliffe has deleted the post of the giving away free Noble collection wands and I sent messages to him in the Instagram and he didn't reply.
also worth noticing that they didn't make any verification to my email or my number I didn't even create an account it was just a form I filled.
I want to know who gets benefit from this and what should I do?

+6

To Whom This Concerns:

Placed an order with World Masks on April 27th 2020 with an order total of $19.95 which covered the shipping costs. Have yet to receive an order confirmation and have tried multiple times to email the seller whose email information is listed as [email protected] within the SHOP app. On their website they do have a lack of any contact information as stated in the previous person's complaint. Link to World Masks was advertised through Instagram on the page of Daniel Radcliffe -- the actor who portrayed Harry Potter.

+14

Same experience but for GOT goods, no insight. But it has to be a FAN account, since Daniel Radcliffe doesn't have social media.

Thanks! I was about to buy it, and then I found your post! I am pretty confused because I thought the Instagram of Daniel Radcliffe is a real official account.

- College Grove, TN, USA

To Whom This Concerns-

Earlier today on Instagram, National Geographic posted that WorldMasks was giving away free mask, while supplies last, you just had to pay shipping. Trusting the credibility of National Geographic, I went ahead and ordered four (4) mask, paying $34.95 for shipping. I was told that I would receive an order confirmation, which I've yet to. Fortunately, I took screenshot of my order as a precautionary measure. After sharing the info with others, I started to dig into their site and the 'About Us' and 'Return Policy', not to mention the lack of an actual contact info made me begin to think that this was a scam. I'm unsure what our options are as I've never been scammed before, but wanted to bring it to your attention, in hopes that it spares others. Besides the email above, I also found this email on their site [email protected]. If this was a scam, not only were were victimized, but so was our family and friends.

+18
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