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I ordered a “Friends” key holder back in December 26/2020. First they told me the order was in production. Then that “The product arrived at the quality inspection warehouse, where it will be tested and inspected for quality or any minor errors” then I received this email on 01/08/2021 from “Tony Clarkson” saying that I’ve just received a new notification from DHL.

Bad news - Their cargo transport got held at the customs because of the issues with one product in the shipping queue. They deliver big cargo transporters with dozens and dozens of packages, and the papers for one shipment were bad.

Seems like the customs at this time went quite strict lately. This is the first time we’ve experienced this.

DHL apologizes and updates me at this moment that the shipment has been sent again, this time without the questionable product (your product was completely fine, but they refused to whole cargo because of that one faulty thing)” a month after on 02/08/2021 I wrote saying that my order never arrived then they reply to me from a different email address under a different business name “Yutani Easynfunny (Shelby Brothers Inc.)” that the order is in processing. I just your help getting my money back. These people are scammers

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