Webwatcher Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
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Scammer's website Webwatcher.com
Scammer's address 1391 Post Road East, Westport, CT 06880, USA
Total money lost $130
Type of a scam Online Purchase
Scammer's website Webwatcher.com
Scammer's email [email protected]
Victim Location OR 97338, USA
Total money lost $39.99
Type of a scam Online Purchase
They advertise a risk free trial of parental phone monitoring. I emailed them and asked for a refund and they said that I can't be refunded for not being able to use the product (since I don't have a computer). They billed me for the subscription for a month, which is 39.99. There is no risk free trial, as advertised. I will not get a refund because they said they only give a refund if the product is not working.
Scammer's address 1391 Post Road East , Westport, CT 06880, USA
Scammer's email [email protected]
Country United States
Victim Location KS 66609, USA
Total money lost $39.95
Type of a scam Online Purchase
Since then I’ve spoken to 5 people via chat, phone and email and each are unable to get it to work on my phone and refusing to refund my money. I was told I’d get a response if I submit a ticket so I have submitted 3 - 4 tickets and each return with the same response that I don’t qualify for a refund. They are not honoring their own policy with not just me but SEVERAL other people. You can read all the comments on their Facebook page which are the exact same as mine! They take the money and then the service doesn’t work and they won’t fix it and won’t refund your money. It’s sad and horrible and the people helping by phone are clueless and keep shifting phone calls to a sales department if they can’t help and then the sales department is a voicemail system that will not return calls. I beg you to go look at comments and reviews on Facebook. Everyone is saying it’s a scam and losing tons of money. If they try to remove the comments or reviews I took screenshots of them as well. All I want is my $39.95 returned and I want to help others recoup their money too. I was so leery of this company I shut down my credit card!