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Website added and charged for additional unordered items

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Website added and charged for additional unordered items Reports & Reviews (1)

- Miami, FL, USA • Jan 17, 2024
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Scrolling through Instagram I saw an advertisement from Shark Tank for Keto Crave gummies, I would order 3 bottles for $59.99 and get 3 free total of 6. I placed the order and now I realized that I never got to see the total amount charged to my credit card. Even before I got an email receipt my credit card bank was notified me of a charge of $299.98 few minutes later I received the receipt through email exactly with the $ 299.98 charging for 6 bottles of Keto Crave plus 2 bottles of Detox, right away I replied to the email Hometesthub.com asking to cancel the order, no response. The next day I emailed again, supposedly customer service answered for more info which I did and told me that there was no order under under #.

I called to a number that I saw in the bank account and it tells you that the message # was full. Then I call another number and got a very helpful young lady and after explaining the whole thing she told me to contact he bank because they don’t handle that company. Funny thing is that the info that the bank got comes from a Medical & Dental Laboratories. At this point my bank will dispute this charge and keeping my fingers crossed that I don’t have to pay the $299.98. Very expensive lesson.

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