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WaterTek Marketing Corporation

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WaterTek Marketing Corporation Reports & Reviews (1)

- Poway, CA, USA

I applied for a contractor position with WaterTek Marketing as a Master Distributor with their company in correlation with Enagic Kangen water machines.

Emily *** got in touch with me regarding scheduling my interview on July 16, for the following day with Dan Davidson.

Before proceeding forward in the interview with Dan, she also clarified with me about WaterTek's full refund policy within 90 days if the position did not work out.

After my very thorough phone interview with Dan, he confirmed about the refund policy, as well.

From there Dan offered me the position and sent Docusign forms with the agreement for the contractor position as Master Distributor, in which that document also states about their full refund policy.

I was leaving for vacation and asked if I could have it back to him by August 6 when I returned.

Dan was very persistent about me signing the documents even while I was on vacation.

It made me uneasy and I realized that the time commitment as a Master Distributor would not work with my schedule.

On July 26, Dan let me know that he would be on leave for several weeks with limited access to his email and that Michael Brunn, who is a partner with WaterTek, would be the one proceeding forward with me.

On August 1, while on vacation and thinking further about it, I emailed both Michael and Dan to let them know that I decided on not proceeding forward with WaterTek and the Master Distributor position.

Michael followed up with me immediately in regards to that email and let me know that the company had changed their call times and implemented ringless voicemail. That did intrigue me due to time commitments, and from there, we had many email exchanges and phone conversations.

After speaking with Michael further, he put my mind at ease and was very communicative about how the position worked, which is why I decided to proceed forward. On August 8, I signed the documents for the contract position with WaterTek. In those agreements, it also states about their 90-day full refund policy.

On August 10, my husband wired to TCF Bank $5,388.95 for our Enagic K8 machine, as that is what is required per the agreement, so I understand how the water machine works while being able to sell it.

From there, on August 24, I started my training with Rob Naylor.

It took Rob a few days to send me my next homework assignment and I had to follow up with him to see when I would receive it next.

After he finally sent homework days 3-4 on August 30, I realized that the position entailed a lot more than I anticipated and decided it was not for me.

I emailed Michael (and Rob) the following day on August 31, stating that I would not be proceeding forward with the Master Distributor position. I asked Michael as well to proceed forward with my full refund, as our Enagic K8 machine had not shipped out yet at that time either (nor have we received the K8 Enagic machine to this day.)

Michael said on August 31 that he would get the refund started and would issue me a check from their holding bank, TCF.

I had not heard anything from Michael in regards to our refund and on September 5, followed up via email.

The following day, September 6, Michael notified me that their holding account at the bank was frozen due to unauthorized activity and that WaterTek was working with the bank on this to release the hold on funds.

Michael did let me know that in the meantime they opened an alternate account and injected some capital to make contractor payments. (Still did not receive a refund from that account either.)

Michael did inform me that to receive faster payment, he could issue me an ACH, however, without having proper documentation/form to fill out, I did not feel comfortable providing him my personal information and bank account information via email.

Michael did also clarify that things should have been cleared up with TCF bank within 10 days at that time.

It is now October 2, and we do not have any answers.

Michael did email me back on Friday, September 21, saying that he would have communication to me that day, with a resolution of my refund, yet I did never receive an email with that answer.

Since that last email on September 21, I have not heard from Michael Brunn.

I have been continuously calling Michael and WaterTek, leaving voicemails with no return calls, and have been emailing him daily with some sort of answers, to no avail.

This is very unfortunate as Michael was very prompt in returning my emails and phone calls originally in order for me to sign up with WaterTek, however, when an issue arises, he has gone missing in action.

Seeing how I am not working for WaterTek as a Master Distributor and I never received our Enagic K8 machine, they have my funds for something I have never received, nor do not want anymore.

Per their 90-day refund policy, we are due back our funds, as well.

I have not heard anything from Michael or WaterTek since September 21, and there has been no resolution in regards to this since August 31. This is starting to smell like fraud.

I am requesting to receive my refund of $5,388.95 and since there has been no resolution or communication from Michael *** or WaterTek Marketing, I have decided it was best to seek help from other authorities.

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